TalkiatryReviews of talkiatry.com

Terrible. They are running an online scam masquerading as an online mental wellness brand. I didn't even complete the steps to scheduling and stopped when they asked for payment information. Subsequently, i got an email confirming that my appointment is scheduled. I did an online cancellation, which goes as a request (so you are at mercy of someone at the backend cancelling it). Then i went on a call and did it 48 hours before my appointment, yet was handed a late cancellation fee of $100. That in summary is their business model.

I had a horrible experience with Talkiatry. Dr. Earl De Guzman’s profile does not match his actual care. He did not listen to me and did not delve into my real concerns. He automatically assumed I had issues that I didn’t have and recommended outpatient intensive therapy, which is totally preposterous. He did not exhibit care and concern. Again, it was a horrible experience..

Within an hour I setup an appointment, received a text saying the doctor cancelled, called to reschedule but got transferred THREE TIMES before I hung up determined to get care from actual professionals.

a major failure when the company’s own tech prevents you from getting care, and then they penalize you financially for it. Completely absurd and unprofessional. I was unable to connect to my virtual visit because the company itself was having technical issues. So they charged me $100 no-show fee and then are trying to make me wait. Almost a month now to reschedule. It’s bullshit.

Utterly terrible experience. Stay away. My first appointment was cancelled one minute before starting. I waited for two weeks for the next available appointment. I had an hour discussion with the psychiatrist who discussed a treatment plan and even scheduled the next appointment two weeks later. The next day, I received a letter from Talkiatry via email saying they were terminating their relationship with me - with a standard letter. Why would the psychiatrist talk treatment plan and schedule another appointment if he knew this was the case? Thank goodness I have a therapist elsewhere. I cannot imagine how bad that would feel for someone in crisis. Talkiatry should not be allowed to practice.

I would give a 0 if an option. 10 emails sent on how to get ready for the first appointment plus a 48 hour cancelation penalty. Meanwhile, you go through all the prep and the provider, Steve paschos is a no show! Do not go through this hassle.

Predatory and immoral. $658 total for a session for which I received no therapy or guidance. Was led to believe a copay of $30 would be due, but now owe over $400 out of pocket. Absolutely disgusting that they take advantage of patients like this. I left a negative review two days ago, and now when I google the company it says "permanently closed" and now listed under "Michael Underriner" at the same location with a 5-star rating. Hiding bad reviews. AVOID!

I needed a prescription refill for my adhd medication that I have taken for years. I was given the initial docs to complete and sign, there was no fee disclosure. They only wanted to know if I had insurance. There is a loophole that they don't have to disclose their prices if they bill insurance. They billed 710.00 for a 1 hr visit, using multiple billing codes despite me only going for one thing. The doctor asked about other things and then billed for the other conversation that she initiated. Then she said that she would require monthly visits for refills despite the law requiring a visit every 3 mos. So they charged an excessive amount for the visit and then require more frequent visits. There was no medication change to be monitored. For reference, they charged 710.00 for a 1 hr teleheath visit.