Jennifer I.
Honestly
Honestly, it’s a very clunky experience, which is to be expected of a startup in my opinion. But the therapists I’ve been connected to have been stellar so far. They have a long way to go in terms of optimization, but the customer service reps are polite, albeit definitely disconnected from the actual healthcare and divert obviously also bogged down by the way the system is properly centralized. But I think these are all just operational hiccups they can fix soon



