TalkiatryReviews of talkiatry.com

I had a deeply disappointing experience with Talkiatry that I feel compelled to share. I was overbilled for services I never received an issue that should be straightforward to resolve but wasn't. On top of that, the platform's audio and video quality during appointments was unreliable to the point of being disruptive to my care. When I contacted customer service for help, I was connected to what felt like an outsourced call center. The representatives were unable to answer my billing questions and seemed unfamiliar with how to actually resolve account issues. I had to repeat myself multiple times without getting anywhere. For a mental health platform, the lack of accountability around billing and the poor technical experience are serious concerns. I would not recommend Talkiatry until these issues are meaningfully addressed.

$300 into medical debt now. Do not trust them. They will claim they cover your insurance then charge you outrageous amounts.

If I could give them zero Stars I would. This is the worst experience I have ever had with a psychiatrist I also had a therapist that I liked but talkiatry decided to tell me that they were cutting off their relationship with me with no reason why, the psychiatrist Dr Ford was always 15 minutes late, without a real diagnosis she prescribed four different kinds of antidepressants in 3 months, the last one had a really bad effect on me, a very bad reaction, she wound up calling the police on me which was a bad call on her part which I proved. After that they discharged me from seeing my therapist as well, they didn't even tell me, they set up an appointment virtually I waited for 15 minutes I finally called and they told me that nobody was going to be talking to me anymore. Nothing like being betrayed and rejected by a place that's supposed to help you.

Scam, beware. They will charge you $300 for a 30-minute appointment and won’t send you the bill for months. All this compounds to an unaffordable amount even with strong insurance. Look locally for help, and avoid Talkiatry at all costs.

This service is a scam. The psychiatrist that they had me see was very unprofessional. She initially did not even show her face at the video appointment; all you could see was the top of her head, and she mumbled. The next appointment was very brief, and the third appointment she did not show up for, and tried to call me on my cell phone to reschedule??

Terrible experience. The therapist hadn’t updated their insurances on Zocdoc so the appointment was accepted then cancelled the day before by Talkiatry. They then sent a combination of cancel notifications and ‘prepare’ for your appointment messages so I called to double check what the status was. I had to speak to three different people who assured I had no appointment and there was no record of one in my account. I was then charged a late fee for the cancellation over the weekend and I couldn’t get in touch with billing as the office was closed. The customer service then said they would waive the fee, the next day it was taken out of my account and silence ever since. For a mental health platform they are extorting vulnerable people.

They never sent me the appointment link. I emailed and called. When I got through 10 min after my appt time, they said they had to reschedule. I explained and they offered to reschedule, but they were charging me $100 fee. I emailed and called to explain the situation. They said there was nothing they could do. So they continued to threaten to turn me into collections unless I paid. So I paid a fraudulent charge to a fraudulent company because of threats of collections!

If you need a way to make your mental health WORSE, these are your people. I gave one star only because I like my provider. He’s solid and easy to work with. But boy is he working for a scam company. So I lost my insurance and I inquired about cost since I’m paying out of pocket. I was told it would be $50. Too good to be true. They sent me a text with a link to pay the $50 bill and they mailed a bill to my house for $50. About 5 days later my bank called me because they suspected fraud. I had to investigate and learned that Talkiatey gouged $344 from my bank acct. without my knowledge, without consent: I came so close to telling the bank it was fraud and not to pay it. But I didn’t because I figured I could talk to them and we would work it out. It’s been 2 weeks; I’ve sent MULTIPLE emails with no response. Not even a lame excuse email. I called and got the run around. Here’s the kicker; they’ve emailed me twice to confirm my upcoming appt. Boy they want to make sure you show up so they can gouge you. Oh smd the $344 they took from me was for a 15 min appt. These people are deceptive and customer service doesn’t exist. Guys I’ve done my research. There are plenty of online mental health platforms that cost WAY less, unless they are deceptive too. Did I mention my so. Is a LPC on a different platform. He charges $100 for an hour. Since these scammers have ignored my concerns I’m bolting. I wish i could get my Dr to get on a more honest site. So if you are someone seeking mental health help and you want a site that will make your probs worse, not better by all means sign up on this site. And it looks like others have experienced the same. If you want a good licensed counselor that charges $100 by the hour email me. I can tell you which site he’s on. The only down side is he can’t write prescription. Ok it won’t let me enter my email so if you should be interested in a 5 star therapist that won’t decieve you, please comment IVE SEEN SO MANY REVIEWS LIKE MINE. SO IM PUTTING THIS OUT THERE: can anyone recommend a better site?