TalkiatryReviews of talkiatry.com

Online costs say around $30 a session I just got off the first reach out phone call where they quoted me $300-$500 for one call for help with my daughter with ADHD for scripts for medication The health care community and companies should be ashamed of themselves!!!

For those interested in additional details, they can reference many hundreds of complaints also filed w/ the BBB and see they are similar to mine and to what is here on Trust Pilot. The bottom line - I should have known better, I should have asked for pricing ahead of time, or even better, I should have checked BBB and Trust Pilot to see what others before me had to share. I believe that Talkiatry’s pricing practices are highly unethical and I would urge anyone to NOT use them if there are other options and there definitely are. Talkiatry charged $791 in a claim to my insurance company for a one hour psychotherapy appointment. The bill I received was for $499, adjusted after insurance. However, after talking with Talkiatry, I learned that if I hadn’t used insurance the cost to me would only have been $399 out of pocket. Granted, that $399 would not go to my out-of-pocket deductible for insurance purposes and of course, that would be a hit to the pocketbook that would be bigger than paying the lesser charge of $399. (The fact that medical service providers are allowed to know the details about our deductible is a whole other issue that should be addressed by our legal system. ) The bottom line is don’t use companies that have unethical pricing practices, because apparently it’s all legal. They’re ok being unethical as long as it’s legal. Again, I would urge amyone who asked, do NOT use Talkiatry.

HORRIBLE EXPERIENCE. The doctor never showed up and they still charged me 100.00. THIS HAPPENED TWICE. I've spoken to three other people and the same thing happened to them too. They refused refunds on both occasions. My insurance, United Healthcare won't cover them either apparently, because of their history of poor quality of care. Choose another platform like Medvidi.

My psychiatrist was great. No problem with them. The company though cancelled appointments on me twice, one of which I didn't even find out about until the appointment was scheduled to happen. I then called them for over an hour on the phone just for them to finally create a ticket. They charge me $100 if I cancel within 24 hours so I would expect the same from them. The ticket didn't go anywhere and no even responded to the ticket. If there was another way to get access to the psychiatrists I would.

Absolutely terrible experience. From billing to customer service to accessibility to cost- all of it. Do not waste your time or money with this.

I really liked my psychiatrist but the service is absolutely horrendous. I was cancelled on a day or two before my appointment multiple times. Then I would forget to reschedule because of course that fell directly on me & I'd get an email that got bunched in with the thousands of emails I get that indicated my care was discharged. No text, just an email. THEN I reach out to chat to reinstate my care & they ask for my insurance card - which takes more than 2 minutes to grab & I'm typing and they legit just end my chat because I took too long. I can tell you it wasn't more than 5 minutes. TERRIBLE CUSTOMER SERVICE FOR A MENTAL HEALTH COMPANY. Do not use them.

Absolute scam. 4-30-26 received 2 separate emails saying coverage has been verified and I am in network. I had two appointments One at the beginning of May and the second was at the beginning of June. On July 4th I received a bill for 755.00. I called and was told that my insurance information was not received and that I needed to resubmit. Today July 22nd 2026 I receive an email stating that my insurance is not in network. Very deceptive.

Awful experience. I initially scheduled my first intake appointment through the telephone customer service line for Tuesday at 9:00am; however, within 10 minutes of scheduling my appointment I received a call back saying that appointment was actually unavailable and needed to be rescheduled. It was not an issue because it was rescheduled to the same date/time. Ok, great. Around 8:40AM on the day of my scheduled appointment, I received notification that my appointment was cancelled (20 minutes before the scheduled session). I called customer service and it took nearly 10 minutes just to get in touch with a live person. They told me I had THREE appointments scheduled (remind you, I called customer service to schedule my appointment, I did not schedule myself) and would have to see if one of one of the providers could see me. About 9:10am, they let me know I could be seen and sent me an updated session link. I joined the virtual session and waited for about 10 minutes as no provider ever joined the call. I called customer service back. They gave a handful of excuses blaming me as to why the provider could not join the call (e.g., claiming I did not sign the consent form - except I am 100% certain I did). They said they messaged the provider to join the call. At this point, it was 9:30am - about 30 minutes late into my 60 minute session. I informed customer service to just cancel my appointment. They advised against it because they already let the provider know I was waiting. I waited 5 more minutes and the provider did not show. I again insisted they cancel the appointment and not to reschedule me. Awful experience, would never recommend.