Debbie B.
Eased my concerns
This was a new experience for me. I was concerned with several questions during enrollment. They answered all my questions and put my mind at ease.

Take Command is a SaaS platform that helps companies reimburse employees for health insurance. Offering seamless administration for Individual Coverage HRAs (ICHRAs) and Qualified Small Employer HRAs (QSEHRAs), Take Command was the first end to end ICHRA solution on the market, the first to bring a viable partnership model to brokerage firms, the only HRA administrator invited to the White House when ICHRA was announced, the only company to offer in-house, personalized enrollment support for employees, and a founder of the HRA Council. With clients in all 50 states and clients ranging from 3 to 3,000 employees, Take Command has helped more than 5,000 companies take command of their health benefits. Take Command is proud to be named a best place to work by Modern Healthcare, Builtin, and Dallas Business Journal, and has won countless awards in the startup and innovation sectors.
Take Command (takecommandhealth.com) has 357 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Debbie B.
This was a new experience for me. I was concerned with several questions during enrollment. They answered all my questions and put my mind at ease.
Renata
We had a few questions regarding how everything works and the customer support team was very helpful and prompt with the responses. They were honest and upfront as well.
Chue V.
if i can give it 0 stars I would! it's been two weeks and I am still stuck on a GRAYED out page that won't allow me to continue with my open enrollment. I have chatted with the reps, called support, and even got emails that they said have been fixed but i am still stuck on the same page!!! just getting a work around that no one can help or solve and I am running out of time and patience. They took days to reply to emails, and the reps that you chat online with takes 10-20 minutes for a simple response. such a horrible experience. I still need my coverage!!!
Administration W.
Take Command is unable to handle onboarding mid year hires. I have employees who have ACA plans in place for over a month but Take Command still hasn't flagged their Participation as Enrolled in HRA. For one employee it's been over 60 days.
gean R.
Customer service representative was very nice, patient, and answered my questions. I would not hesitate to call again if needed.
jack
I felt like I really mattered. The rep did not treat me like I was just another call in her busy day. She held my hand and took the time to help me.
Justin W.
Agent Tori was very knowledgeable and patient
Melvin T.
Customer service call that walks you thru the process of deciding on a plan and enrolling is outstanding. The rep was knowledgeable and gave me insight on what to look for to maximize my coverage at the best prices. Website is clear and understandable - easy to navigate