Susan D.
Great communication and quick service
Great communication and quick service. They revived a pair of Oakley Sunglasses that neither Oakley nor Fuse lenses could take care of for me. I wore them today for 18 holes of golf and they were great.

Tajima Direct is an e-commerce, direct-to-consumer company offering our patented polarized lenses that can be custom-cut to fit into any frame for replacement or upgrade purposes. Including prescription clear, prescription polarized, and prescription Transitions lenses. All for a fraction of the price of getting a new quality pair of sunglasses or getting prescription lenses done at an optician or elsewhere.
Tajima Direct (tajima-direct.com) has 255 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Susan D.
Great communication and quick service. They revived a pair of Oakley Sunglasses that neither Oakley nor Fuse lenses could take care of for me. I wore them today for 18 holes of golf and they were great.
Roy M.
Great service, great product and outstanding communications. I'm recommending Tajima to my family and friends.
John M.
The lens colour was needed for flying, where the requirement was to improve the definition of clouds for gliding - so I could see where the lift was best. I left the colour choice to Tajima and they chose well because the lens are the best I have used, and the short distance reading is well positioned in the bottom corners to read the instruments with no visual distortion in the process. Excellent! Thank you. John
Jill S.
Great communication. We were hesitant to try on-line lens replacement but Tajima made it very easy. The product we received is great quality and the workmanship is great! Everywhere we went said they couldn’t replace our prescription Maui Jim lens with our new prescription. Tajima did that for us. We couldn’t be happier.
Tom C.
This company has great customer service. I ordered replacement Rx lenses for some Smith sunglasses. The order was delayed because of some quality issues and having the lenses re-worked, but they were communicative during the entire process and eventually overnighted the glasses to me in time for a fishing trip. The quality of the Rx lenses are great as well, couldn't be more satisfied.
Brian
Eh. I bought the gray polarized lenses without a prescription. Compared to my Zenni lenses (gray, polarized, CR39), there's no perceptible difference in vision quality. Trees and water do seem to pop a tiny bit more, but that's because the lenses have a slight greenish blue tint and are not a true gray. As a result, color accuracy is compromised and I'm unhappy about that (I wanted gray for a reason). For reference, I've professionally calibrated TVs and computer monitors, and have a perfect score on a color hue test. Customer service offered me to send the lenses back for them to reexamine, but I declined as I didn't think it'd be worth the hassle. Overall, the lenses do not outperform a budget brand, but they're decent. I'd say the gray lenses are in-between an actual gray lens and a green lens. If they prove more resistant to crazing (reason I'm looking to move on from Zenni) then I may keep ordering from this company.
Mark W.
Incredible lenses - simply the best. I've been a long time addict to Kaenon lenses but their frame styles don't work for me. I've been thrilled to be able to get the same lenses as Kaenon from Tajima and in the frames I want. I prefer the brown/green mirror but have been thrilled with others as well. Service and communication has been awesome too.
Tammy S.
Horrible product! Please dont buy this product. This is a subpar product. And good luck getting a refund. They will tell you the imperfections are normal. So I am still fighting to get a refund. They will tell you should just get used to them. I wouldn't even give them one star if it wasn't required.
Response from Tajima DirectMay 8, 2023
Hi Tammy, The issues you told us about the product are not actually issues at all. We attempted to explain it to you, and provided you with a prepaid return shipping label along with instructions for how to send them back to us for a full refund as soon as you asked. There's nothing more we can do for you here except try to provide our decades of eyewear knowledge to inform you why the issues you referenced are not in fact issues at all, and then provide you with complete return / refund information as soon as you asked. However, we can't refund you until you return the product. Respectfully, Jacob Co-Founder / CEO