TAI JewelryReviews of taijewelry.com

Response from TAI JewelryJul 20, 2020

Hey there, We're sorry that you are not completely satisfied with your purchase. You are welcome to return it for a refund within 30 days if you would like to do that. Just email us at [email protected] and we will be happy to help you.

Response from TAI JewelryJul 18, 2020

Hey Velvet, We're very sorry to hear about your necklace. We responded to your email within one hour of receiving it yesterday with instructions to return it for a refund/replacement. Please check your inbox so that we can get this worked out for you as soon as possible. We would love to ensure this is made right.

Response from TAI JewelryJul 20, 2020

Hey there, I'm sorry that you were surprised by the size of your purchase! We picture our items on the site large enough that you can see the details of each piece, but they are not representative of the actual size of our jewelry which is very delicate. You are welcome to reach out for measurements in future if you are unable to find them on the site. We are always happy to help!