TadiBrothersReviews of tadibrothers.com

Took a little bit to talk to the right person but finally got a hold of Gabe and got great response and sevice thanks

Tadi Brothers and how my experience played out. 1-11-22 Placed order with Tadi Brothers What I ordered: 1- SKU97586 unit (this is the type that clips on the rear view mirror) 1- CCD HD camera upgrade +$49.99 1-130 degree viewable angle on camera +$19.99 1-Moving grid lines +$52.99 Furrion bracket & adapter +$29.99. Upgrades totaled $159.96 + 279.99 for SKU97586. Order = $439.95. – 15% discount = 65.99. 439.95-65.99= $373.96 Final cost. 1-18-22 SKU97586 Arrived. Ran a line from my car battery (used14-2 I had in the garage). What I got: 1-SKU97586 1- The camera is NOT HD. The specifications sheet that came in the box stated it is : Effective pixels PAL 628x586, NTSC 510x496 Horizontal resolution as 480TVL Lens angle 170 degrees IP68 not 69 “HD refers to cameras with a standardized resolution of 720p or 1080p. The numbers 720 and 1080 refer to the horizontal resolution. Therefore, 720p HD camera resolution provides images that are 1280 x 720 pixels that adds up to 921,600 pixels, which means a 720p HD camera is not technically a megapixel camera, and 1080p HD cameras provide 1920 x 1080-pixel resolution, or 2.1 megapixels” 628 x 586 vs CCD HD I paid extra for. 170 degree viewable angle vs 130 I paid extra for. Grid lines were fixed vs movable I paid extra for. Furrion bracket and adapter 1-95’ transmitter vs the 70’ I was expecting Bench tested and the monitor went to black & white after 3 minutes of being on. Called Tadi and find where you can talk to the sales department anytime service is “leave a message” Response: 1) CCD HD Camera “ It is an HD camera, the specifications sheet is out dated” Really a manufacturer is going to include a specifications sheet that makes their product look like a lower grade than it is? NO No mention to refund the $49.99. The picture in the monitor was MUCH worst than the back up camera in my car. 2) 130 degree view “They do not offer 130 only 120, 150 or 170 degree” They never asked what angle I would like and the specifications sheet calls out 170 degree field of view” No mention to refund the $19.99. 3) They supply a cable to mount the transmitter remotely BUT you must supply a cable to power the transmitter. As for the 95” “ It is what we supply to all our customers to give them the best reception. 4) Movable grid lines. “They do not offer moving grid lines, only fixed” NO mention to refund the $52.99 5) As it was only showing black & white I asked for a return authorization number. They sent me an email with the address to return it. Sent a reply to their email stating, as the unit was defective out of the box THEY should pay for the return shipping. They did email me a UPS label to print and attach to box. Took a picture off all components I was returning in the box. Sealed and sent it back. 1-28-22 I get a phone call from Tadi “They want to review a few things I did wrong” YA THAT WENT OVER WELL As for Black & white “must be a bad solder joint”. Field of view “I got 150 degree” even though the specifications sheet called out 170 degree field of view” and they missed the WHOLE point I ordered 130 degrees. No comment on not being HD or moving grid line. Next they tell me the Furrion adaptor kit is not in the box, “sometimes people miss returning it and so they will be deducting that from my refund” The fact I took a picture of the contents of the box I returned to them back them up. I emailed the photo, which clearly shows the Furrion package in the box, to everyone I had an email for. Full refund was posted to my card. In closing a few more things to know other that items mention above: 1) The cigarette lighter power adaptor is extra. This is mentioned in one of their videos. 2) EVERYTHING you get is made in China. FYI 3) Caveat emptor

I had a problem with the product I received, and I contacted customer service. The problem I had was resolved and the manager of customer service called me immediately and was very attentive to my concerns. I never thought I would get such a quick response. Based on this quick response I would use this company again. The camera I received has a very clear picture and I am looking forward to using it when we start camping. Thanks Tadi Brothers for being there.

Had a issue with my order and they resolved the issue quickly and efficiently Eddie the technician was stellar, his customer service was top quality would highly recommend this company to anybody, Even after I had an issue they made everything right. Thanks and much appreciated.

Tadi did a good job hanging in there while we sorted out what we were dealing with in an old system conversion.

The system I bought works great on my houseboat with the camera at least 60’ away from the display. I do have a complaint though. I decided to add another camera to display the upper deck and placed an tried to place an order. If I had originally ordered the system with two cameras the second one was a $75 adder since I waited two days the camera costs$190. This makes no sense so I canceled my order original system only cost $235 so I can’t see almost $200 for the second camera. UPDATE. Eddie from Tadibrothers called and said I can get the same price for the second camera as if it was ordered as a two camera system. Thanks Tadibrothers.

We bought a rear view camera system for our truck/camper, The camera works great, the pricing was better than most we seen. The shipping took a long time but we are quite far so I am good to let that go lol. Had a slight issue with the power source (cigarette lighter) called them and we got that all straightened out- Would definitely recommend to anyone Looking for a system.

Ok. I have done one review and I said I would be back to do a second review based on what happened over the weekend on figuring the sensors out. Come to find out I had a couple things wrong and once again Eddie came through for me. Spoke with Eddie through email then he turned around and called me again walking me through what the problems could have been. Not only did he call me he provided a office number where I could reach him directly and, I have to say I called at least 5 or 6 times and every time I got an answer and he took the time to help me. These are my second set of sensors, 1 pair from another company which I should have went with Tadibrothers from the beginning. By far best customer service I've dealt with in a long time in my opinion. I would definitely recommend Tadibrothers to anyone looking for good aftermarket sensors I promise you you can't go wrong.