TacticalElitesReviews of tacticalelites.com

As I mentioned to Gustavo, did not expect the response I received. Just know that when you order something from Tactical Elites, these are honest to goodness understanding company. I am surprisingly elated at how nice they are to deal with. I’ll definitely be passing the good word on about you! Thank you so much!!!

great experience and product. Would purchase from them again.

Despite a shipping issue which was not the fault of TacticalElites, their representative was more than happy to replace the item as quickly as possible. I very much appreciate the customer service mindset of this company.

I hate spending my time doing reviews. So unless something is extraordinarily wonderful or poor, I refrain. I purchased a few products from Tactical Elites a few months ago. One of the items was a very expensive lighter. The lighter worked for a few days and then broke. It was not poorly handled. It was in my pocket for the two days. It was just a very poorly made, very expensive lighter. I reached out to customer service hoping for a refund or replacement. Apparently, if it's been past 30 days, you're out of luck. I went back and forth with customer service a few times, and at this point, I just feel insulted. Like I said, I used the lighter for a few days, and now it will not light. On top of the expensive lighter, I had to purchase fuel. The part that really bums me out is I purchased directly from the company, thinking that it would be the best way to support a small business. But now, looking back, I would've been much better off purchasing from Amazon. This is so sad. Please think twice before purchasing from this company. And if you must, definitely consider purchasing through Amazon or some other seller, so at least you don't get screwed when they send you a defective product. Zero stars. What a waste of time. What a waste of money. What a terrible experience.

I contacted Tactical Elites regarding my order status. In a matter of less than a half hour someone responded to my inquiry. I not only received my tracking numder, my order was expedited to two day delivery! Awesome customer service!!!

Awesome customer service.

I had made a mistake with an order was not sure how to cancel it on their website and after texting them they went ahead and did for me. It took less then 5 minutes and I was able to reorder.

Had an issue with an order. They addressed it quickly. It was my dumb mistake but they took care of me anyway. I appreciate their customer service.