TacticalElitesReviews of tacticalelites.com

Order my laser but now for some reason can't even track the package or contact the company

Order #182356 Got the Site Right 2.0 Boresighter for the holidays. Was so excited to get it open and start using it at the range. To my surprise, I was missing the adapter for a 9mm caliber. Not a big deal, I figured I could reach out, explain the situation, send some pictures and get the adapter sent over. Boy was I wrong. Over a month later and I am still waiting on even confirmation that a new adapter will be sent. Every time I reach out and ask for an update, no one has any idea where the adapter is. I sent clear pictures, explained the situation, was told a new adapter was going to be sent and that I would get tracking when it does and I am still waiting. Hopefully I finally get some information or I will just ask for a refund. Oh, and they also took down my comment on a social media post about how I was missing an adapter. I don’t honestly care that they did, it’s their profile. But you’d hope for some transparency and customer service

0 stars! Purchased never received. Support is junk when asking where my stuff is. I ended up disputing the charges. Edit: Finally received the goods after numerous emails asking about them. The ordered was mispacked so only received partial goods and of course shows fully fulfilled order. Took forever to get the details of the rest of the goods. Terrible experience as a customer. Not the only retailer that has shown this type of characteristic this year.

Never delivered, over 2 months and more than 20 emails to get my money back... Never again, not recommended.

If I could give it no stars, I would! I purchased a special packaged product and express processing offered by Tactical Elite on their website on Sept. 9, 2024. My tracking information showed that it has been in transit for all this time and USPS when investigating believes it did not have my address on the package in the bar code and that is why it has been bouncing around from one location to another while I still do not have what has been ordered. Over a month later I still do not have it and just keep getting am told to have patience. There is no contact phone number so now I consider that I have been simply ripped off. I do not know what more I can say than I do not recommend anyone do business with Tactical Elites!

After being offered a great deal on a Tactical Knife, I was surprised that a mini flashlight was combined with the knife. After reading reviews about the knife, I discovered that there were multiple complaints about the replacement batteries for the knife. The knife comes with a very tiny four battery pak encased with the batteries. Due to a magnet in the base of the tiny flashlight it is impossible to install replacement batteries “unless” the batteries are in fact encase in a plastic casing. After scouring the internet for replacement batteries encased in a plastic case but was unable to find them. After an exhaustive search to get in touch with the company, I was laughingly to.d to roll up up a piece of paper i to a tube to install the loose batteries. THIS COMPANY IS NOT CONCERNED FOR THE CUSTOMER AND SHOULD SIMPLE REMOVE THE TINY FLASHLIGHT FROM THE KNIFE DUE TO THE CONSTANT COMPLAINTS OF THE SITUATION.