SynovusReviews of synovus.com

if i could give synovus bank a 0 i would. i deposited a check and they put it on hold for 11 working days to verify it. a Fidelity check. they let my light bill bounce, my cell phone bounce and held my check up.

I paid off a loan early, and they listed the loan as a charge-off/fully paid. Despite numerous attempts to contact Synovus directly and challenging the charge-off through the credit bureaus, it was to no avail. Synovus refuses to remove the derogatory mark affecting my credit score. I would give them zero stars for this.

If I could leave no stars I would. After one month of business and personal banking they frooze and locked me out of my accounts for too many transactions. Then I had to wait 1.5 months to get my money. They sent me a letter stating they were mailing me a check but never got it. I physically had to walk into a branch and demand my money which they finally released to me. The worst bank ever.

I have been with Synovus bank for years, and I’m so grateful for their excellent customer service. The personnel are considerate, kind and very professional. I don’t feel like just a number to them. So happy to have found this jewel!!

I love the people at my branch office. They are great my parents been a long term customer. The issue I have, Is with there debit card. For whatever reason they will put a block on your card with know notification it was done. If you make a purchase online and it doesn't go through, they blocked it, If you don't do a travel advisory, they will block it, once you make the first few purches traveling out of your state or your spending habits. You want know this happened till you try to make a purchase or ATM with draw. They don't have a 24hr customer service to get anything done. So you're stuck until 7am. I've had this happened to me at least 6 times in the past few years and a couple time while I was traveling. It's really embarrassing to have a waitress tell you your card declined. There's nothing, concerning your debit card the branch office can do to help. You have to call CS. I understand they want to protect from fraud. But how about some.kind of notification. Text message or email, hell even a robotic call with an option to be connected to a CS agent. I'm pissd right now at 3am, I'm suppose to be traveling right now to an appt and my card is blocked.

Believe every bad thing everyone else said. I have a mortgage with them and they are thieves and liars. Furthermore, America should be concerned about foreign owned companies like Synovus, Santander, and Exeter controlling much of the lending for working and middle class families.

Having banked with Synovus for nearly three decades, I experienced fraud on my account for the first time ever this autumn. I immediately notified the bank by way of their Secure Messaging where a representative responded swiftly, stating my debit card (and card profile) would be closed per my request and disputes of the over $100 in LYFT transactions would be filed on my behalf. Some time later I received four letters where Synovus stated their investigation provided proof the transactions were authorized by me. This is an absolute impossibility so I asked for proof of their research and findings for which I got zero response or explanation. It is sad to think that my bank failed to review my history with them, my spending habits, etc. to easily recognize these transactions were not mine. It is especially sad knowing other financial institutions go out of their way to protect their clients and communicate in a clear and transparent nature. As a long-time customer, I assure you I will no longer recommend this bank to anyone who uses debit or credit cards and I will begin moving my business to my other banks as soon as possible.

Please stay away from that bank customer service is horrible credit card department another worse one. I am looking to find another small bank that know how to deal with customer synovus need to shut down bad bank to do business