SynovusReviews of synovus.com

Loan officer at Venice office (Center St.) was belligerent when I wanted to renew my PLOC which I have had for years without any problems. I had never spoken to him before so was surprised at how offensive he was. I don't live in the Venice, FL area any longer but have conducted business (minimal) in the last few years. Bottom line is that he was obnoxious, rude and of no help. Went to our local Wels Fargo bank and got our new PLOC in a matter of minutes. Wouldn't recommend Synovus or this location in Venice, FL. Pretty mouthy for a small bank and nitwit loan officer.

Having banked with Synovus for nearly three decades, I experienced fraud on my account for the first time ever this autumn. I immediately notified the bank by way of their Secure Messaging where a representative responded swiftly, stating my debit card (and card profile) would be closed per my request and disputes of the over $100 in LYFT transactions would be filed on my behalf. Some time later I received four letters where Synovus stated their investigation provided proof the transactions were authorized by me. This is an absolute impossibility so I asked for proof of their research and findings for which I got zero response or explanation. It is sad to think that my bank failed to review my history with them, my spending habits, etc. to easily recognize these transactions were not mine. It is especially sad knowing other financial institutions go out of their way to protect their clients and communicate in a clear and transparent nature. As a long-time customer, I assure you I will no longer recommend this bank to anyone who uses debit or credit cards and I will begin moving my business to my other banks as soon as possible.