SynchronyReviews of synchrony.com

I made a purchase with Summit Racing with a promotion in January and can not get any one to give me an answer as to why I have not received it. And I confirmed end in January it was submitted correct. Several attempts to get an answer lead to a transfer of the calls to end up getting disconnected. Very frustrating customer service.

SYNCHRONY BANK has ripped off so many people it should not be able to continue doing this! This is the 3rd time I have been deceived by them!!!! Did not know QVC card was issued by Synchrony. I would not have gotten a Q card! Called QVC they say call S Bank! I did both and got nowhere. Sent back items was told postage charge would be taken from my credits. S bank billed me and I owe nothing!!!! QVC has not given me correct info to log into sight. Called 7 times. I have tried 7 times cannnot get into QVC. QVC said it could not take S bank card off my acct!!!! WHY? Trust Pilot is the best sight . I sent TP a complaint and co. Emailed me next day. Thank u very much . Pat H

This company is the absolute worst! I have never seen a credit card company lower your credit like this terrible company does despite paying on time every month!! I am trying to rebuild my credit and Synchony is lowering my score by lowering my limits! Unfortunately, I have multiple accounts with these fools! My advice is DO NOT do business with them!!

We got the Sam's Club card through Synchrony for the cash back. The cash back turned out to be a scam because you need to be a Plus member and can only use the cash back at Sam's. Whenever I get a card, I always set up autopay to pay the total amount and I did with the Sam's card. I just got my statement and it showed a balance and interest from previous charges (what would equate to nearly 50% APR). Turns out the options for the autopay were statement balance and "Total minimum payment". I may have considered the "Total minimum payment" to be the total payment. Why would they put total there? It's "totally" scammy. They said they couldn't reverse the interest. Guess they figure people will just go along with their scam, but I won't and hope you don't either.

Hope I NEVER have to deal with this company again. Tried to check why a $40 charge was added but could not login to my account. It did not recognize my account ID, password, SSN, or birthdate. Could not sign in or create a new account. After getting through their endless recording twice and finally getting to an agent, neither was any help and then both disconnected.

This place is awful and they don't provide benefits for military as they should under the SCRA. I have wrote them so many times in the mail and every month I still see that huge interest rate being charge. When you reach out to customer service they keep routing you to some finance office which is only an address no phone number. I will never use them again.

This company is unfortunately attached to my Penny's account. I sent the payoff of the bill on time and of course this Bank found a way to charge me $32 in late fees!! Don't use this organization their honesty is definitely in question!

Synchrony is now charging 1.99 to mail a paper statement now. What about the elderly customers like my mom who does not use a computer? This company is one of the lowest I have encountered.