SynchronyReviews of synchrony.com

I HAVE AN AMAZON ACCOUNT WITH THEM. I HAVE BEEN UNABLE TO ACCESS MY ACCOUNT FOR MONTHS. I HAVE CALLED MANY TIMES AND THEY SAID THEY ARE WORKING ON IT. I CAN NOT FIND ANYONE TO CORRECT THIS. SO NOW WHEN I ORDER I USE ANOTHER BANK CARD. I ASK THEM TO SEND ME A LETTER THAT THE ISSUE HAS BEEN CORRECTED AND THAT I WILL NOT USE SYNCHRONY BANK ON AMAZON UNTIL I CAN LOG IN TO MY ACCOUNT AND I SPEND AN AVERAGE OF 1,000.00 A MONTH FOR BOTH MY HEALTH, HOME, AND BUSSINESS NEEDS..

The worst credit company by far I've ever had

This bank is the worst at refunding YOUR money! I had a loan financed through Synchrony bank and paid the loan off. In paying the loan off I overpaid $432. I tried to get those funds refunded and the bank took every possible measure, including sending me nonsense security procedures that failed every time in order to not refund the money. BUYER BEWARE!!!!! This is a company that will definitely attempt to keep tour funds from you!

The cheapest sofa I ever bought. Disappointed in the quality and structure of the material. I’m embarrassed that this junk is in my house. Please come pick it up. This company will report your account balance to the credit buero before your payment date. So if you walk out of the store owing 1000$ and you don’t have to pay for 30-45 days they will report what you owe even before the due date. It seems to be an underhanded way to keep you on the hook for buying products that are obviously different from what’s in the store. Please come get this hideous sofa set!

I work in customer service for a retailer that sells furniture & we use synchrony. Their billing is confusing to a lot of people & it costs me customers therefore also costing Synchrony customers. Our big ticket items are delivered a few months after the purchase & smaller items customers take with them. Synchrony bills people after they receive the item. We tell customers this. The problem is when Synchrony sends them an ESTIMATED bill with their synchrony card. The customer sees the amount of the items they took with them & think that is their monthly bill. They then call yelling wanting to cancel their orders. I deal with this EVERY day. 1st DO NOT send people any kind of "estimate." 2nd dont assume your customers are financing paying professional, & act like this is the 1st bill this person has ever received. The bill should clearly state their min payment due. The payoff amount (total balance) should be something they see if log in to their account or at least be in smaller print & not confusing people to think this is their monthly payment. If Im offering 36 months equal payments no interest & I sell $3600 worth of items, the customers bill is $100/mo. If the customer takes $600 worth of items now & the other $3000 is being delivered in a few months, DO NOT send anything saying they owe $600 or a $600 "estimate." Customers freak out & think they are going to owe $600 every month. It happens all day everyday. Send them a bill with MIN payment due in big bold letters. I dont even think the balance should be shown, or if it is then it should not be presented in anyway that could make a customer think thats their monthly payment. The pay off amount (total balance due) is something that should be smaller print, preferably not even on their bill. That should only be seen in a completely different section of the bill, app, or website & could no way be confused as their monthly payment

They are showing pastdue payment when payment was made early. Plus they want to add past due amount for missed payment. Unable to speak with anyone that understands the difference between early and late. Supervisor I spoke with refused to help and keep repeating payments are due monthly and would not acknowledge their own records show I have made more than the required amount each month since I opened the account. I do not recommend and will close my account a.s.a.p.

There are many issues with Synchrony online savings bank. I just found out there is a limit of $100,000 transfer where they put a hold on any transfers for 30 days. There is also a daily limit of $25,000 on transfers. Also, CDs auto renew and there is no way online to specify you don't want auto renewal. You have to actually call 30 days before to not have it auto renew. It is basically a way to keep you locked in to Synchrony. I have accounts with other online savings banks and no issues like this. Synchrony is the only one.

I had 5 cards shut off out of the blue, credit limit combined was 60k. Never missed a single payment. Never was late, and kept my balance manageable. Credit score reported under there websites was a 735. Will never use Synchrony again, that's a PROMISE!