Synchrony is a consumer financial services company headquartered in Stamford, Connecticut, United States.
Synchrony (synchrony.com) has 89 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Amanda A.
WORST BANK EVER!!! I pay my bill on time every month and my balance keeps going up! I call to see if there is something that can be done...ummm nope! They will not work with their customers. I hope they go out of business so they can't screw anyone else out of thousands of dollars. And every business that uses them should lose business just for using this POS bank!
Zach
Awful Customer Service. For some reason, unbeknownst to me, the backend bank connection system between my bank and my Paypal World Mastercard was broken, so that when I tried to make a payment on my card as usual, I got a $29 returned check fee, and I had to reconnect my bank again in order to make the payment. However, when I called Synchrony customer service to complain about the returned check fee, they did nothing to help, and basically told me to go F myself. Absolutely awful customer service. I will never be using this card again.
Richard
Worst credit card I ever had. Unresponsive, blocking my card use for absolutely no reason I have an 823 credit score and pay all my cards off before charge hits the statement. I’ve had this card several years and it has always had some problems but it is getting worse Terrible customer service and they couldn’t care less. They don’t care how embarrassing it is in a crowded store to have credit denied for absolutely no reason. I was determined to find out why and got it cleared in an hour. No reason was ever given. Stay away from this Mastercard for Synchrony. They have amateurs running the show.
Dr Peggy L.
I have two credit cards with this bank and have had the worst experience I've ever encountered with any of my cards. They are willy nilly all over the place with closing dates on statements. So far it ranges from the 12th of the month to the 18th and all dates in-between so I never know when the statement will close. The other things is that one of the cards NEVER BREAKS DOWN PURCHASES JUST THE GAS PURCHASE AND THEN IF I BUY SOMETHING IN THE STORE IT IS NEVER ITEMIZED AS TO WHAT IS BOUGHT! ALSO they use overseas people that do not really understand American English! Could be why they are so bad at what they do........
Damaris C.
Synchrony bank without a doubt is the worse bank that exist in this world. I lost so much money to them($22,500) even after they told me the money deposited into my account would be returned to the original sender. Recall for the funds were made severally, I followed up and had called them literally over 30 times going for over 7 months. They never returned the funds and claimed they never got a recall and can't return it. My advise is no one should ever open this bank, In the first place it shouldn't exit. They are inconsistent and endless lies are been told. The funds up to Date is still held with them.
David M.
Love using my Same card to save money on gas. 💯
Stephanie K.
The Amazon Synchrony card has to be used regularly or theyll close it. This could hurt your credit if not mistaken. Just bad!
Zuberi N.
This is by far, one of the worst bank in America. They created fake statements about my credit history. I have an 835 credit score and can't remember the last time I was even late paying one. TransUnion gave me nearly their perfect score (850) and this bank treated me as though I was in bankruptcy. Not a place you want to do business. Beware!
