SW TransmissionsReviews of swtransmissions.com

Purchased a transmission for my Mazda MPV and it arrived in 2 weeks as promised. It was installed over the weekend and it is working perfectly! The workers in shipping department where very helpful. Thank you SW Transmission!!

Would NOT ever recommend this company. SWT took much longer to deliver the transmission that they said they had. The transmission that arrived was not what they had promised. Thank goodness the part that was needed was ok in the one SWT sent. SO, I paid $1,200.00 for a used part and then another $800.00 for my old tranny to be rebuilt. I would give them zero stars if I could. Bob C

Installed transmission in early May. Still working great! No phone call on deliver but worked it out with the driver. no fault of SWT.

The transmission arrived when stated and is working fine.

Upon arrival of transmission, I was told the transmission was to have been inspected. The pan was never removed, and when I did so I found a valve body bolt loose and almost out, and the transmission filter was dirty. I was told that they remove the pan and inspect. This did not happen. I tightened the valve body bolt, and installed a new filter. The transmission has about 300 miles on it since the install, with no problems.

Overall a positive experience. Bought a trans. for a 1994 Jeep GC, 2w drive, so not an easy part to find. Nearly every part of the transaction was done on line, which made me nervous - but after talking to an SW rep from the Tulsa branch I felt confident enough to continue. The overall time to get the product seemed a tad long (a little over 2 weeks), but I did, in the end get a good transmission that shifts normally and has been working fine for 2 months now. The price was higher than some other company's quotes, but the one year/12k mile warranty was a selling point. Hopefully I won't have to use it. (Side Note: when registering your mileage for the warranty it is important to type the purchase date in the correct format using slashes not dashes)

The first thing my mechanic told me when he received my tranny was, They knew what they we're doing when they pulled the tranny. Looked great and the fluid was clean! I've put 5K on the car since and everything is fine!

I'll keep this short. They shipped my transmission to the wrong garage, in the wrong state. I gave them the correct information and attempted to contact them the very day it shipped to let them know it was going to the wrong place. It took an entire week and hours on the phone before I could reach anyone. Sent me my product, eventually, and it works well. Combine that with the price for 3 stars. Lousy service. P.S. Read the fine print with your warranty, as the transmission must be installed within a certain time-frame for the warranty to be valid. This was not an issue, but they are not nearly clear enough about it. Part 2 **I can't respond to SWtranmission's post, but I can update this with a reply. If your company was half as concerned with responding to problems in a timely fashion as they are about replying to online reviews, this would have never been an issue. It took me over a week, hours of being transferred on the phone and multiple messages to reach you when my transmission was mis-sent. It took you a day to respond to semi-negative criticism in an online forum.