sweetking.coReviews of sweetking.co

Tasty jellies but shocking customer service. No reply to emails. Keep running special offers yet can't anywhere near keep up. You could be waiting a week or 3/4 weeks. Also look at their Facebook posts. You'll see x amount of comments on a post but when you click in there's less as they just delete anything negative. Lots of competition out there from who you'll have your order in a couple days. Edited to add since I pointed out the above they are now deleting actual posts 🤣🤣🤣

If I could give it a zero I would but that’s not possible. This is a company to avoid at all costs. I’ve ordered over 2 weeks ago now and I’m still waiting for my order. No tracking available or anything. They’re a bunch of scammers. Wish I read the reviews before I ever gave my money to them.

Hi, I love so much this sweets 🥰🥰🥰🥰🥰

Always order from this company great quality of sweets always on time highly recommend!

Love the sweets! Definitely recommend!

Best jellies ever, always arrive on time! Every bag has such a variety inside! Really recommend 🥰

Avoid this company at all costs. I made two orders both on the 5th of January. I messaged and asked when I should expect my order, they initially apologiesed and said they had staff shortages due to covid, fair enough. I then asked when I should expect my items, they said it was due to be dispatched on the 18th, I received a text message on the 17th saying my orders have been dispatched, I messaged on the 19th and asked for the tracking numbers, which they stated would be on the email I received when they dispatched my order, I didn't get an email, just a text message with no tracking information. I then randomly received a text message to say one of my orders had been refunded, when I asked why, my question was initially ignored! They then went on to state that there company has had trouble shipping to the UK and it was incase my orders didn't arrive 🤔 ok then! So I asked for both tracking numbers, again I was ignored, they eventually messaged to apologize for the "confusion" 😂 and to say both of my ordered had now been refunded. I explained there was on confusion, if you don't post my parcels, I won't receive them! They then provided me with both tracking number, both were non existent and I showed them! They then sent me a link and told me to remove the last digit from the tracking numbers and again they were non existent!!! Do not order from this company, there customer service skills are non existent and there a bloody con!

Orderd from these for Halloween and was left waiting for four weeks (order only dispatched the day after I emailed them asking for an update) Decided to give them them another chance after my partner order for christmas and had hers within 3 days. But here we are weeks later again and no sign of my order. Is it any wonder they put such big sales on, anything to try get a sale after such awfull customer service.