sweetking.coReviews of sweetking.co

I ordered 8 bags of sweets in December. 3 bags arrived with faded packaging and when opened were stale.. I checked the best before date and I discovered that they are out of date since January 2025…… a year out of date….. the rest of the bags are out of date the end of this month.. I have sent two emails to Sweet King requesting a refund, they have not responded. I have now referred it to the Food Safety Authority … I would advise everyone that bought sweets over the Christmas to check the dates on the back..

Ordered toyshow sweets on the 27th of November. Did not receive them for the 5th of December. Disappointed child as i had informed him i ordered them especially for the toyshow. Emailed 2 days after the 5th, no reply. Emailed last night saying I wanted to cancel my order. Id have totally understood if there was a delay, if I was Emailed communicating this to me. But no correspondence at all, no response as of yet to my two emails. Some form of communication would have been useful. Very disappointed, as from all the social media promoting the sweets appear good and the special packaging for different events.

Really disappointed as I’ve used this company before and had no issues. Placed order and received dispatched email and then nothing….. no updates on tracking! Tried emailing directly and received generic email thanking me for my patience….. customer service was very slow to reply and seem disinterested once you have paid…..

I ordered 10 days ago said my order would be dealt with in 1 to 2 Days, despite sending many messages I have had no reply and money was taken from my account. Will need to contact bank, so annoying. Don’t ever order from them.

I’ve ordered from this company before and had a good experience. But, I ordered early January for a birthday present for the end of January. When it hadn’t arrived closer to the birthday I checked my emails. Order confirmed, money taken, no confirmation of shipment. I went on their website to check the status. No option to log in or contact them. I thought maybe they were having issues with their website. When I checked the website the following day, it gave an error, saying it was u unavailable and be back soon. I checked their Instagram page on 1st of February and they had a story up saying “sweet king will reopen soon with new owners 😄” That’s when u contacted them about my order. No reply since (now 12th February). If they’re having issues or reselling the business, they should send an email and let us know. Horrible way to deal with customers. Definitely will not trust to order again if they reopen. And will also take it further to get my money reimbursed if it’s not done soon

Around Christmas I received an Instagram ad promoting sweetkingco and they were selling the prime energy drink. I made an order that night that includes a bottle of prime and some pick n mix and another small thing that was charged and confirmed and told me it would be shipped in 3 weeks as they had to wait for the drink to arrive. 3-4 weeks later I get an email simply telling me my order has been cancelled when I tried to ask why I was given no response and when I enquired via their Instagram I was left on seen and blocked. Quite poor form from a so called "Irish company" If you can't fulfil an order I would've much preferred a message saying hey listen we oversold our stock instead of being completely blanked and ignored. In summary, shady business practice, would avoid them all together. Edit: just to provide proof of my order by leaving the number : Order #140136

Waiting for delivery since Jan 18th 6 days ago. Contacted them via 4 different avenues. NO REPLY or any contact, they still have my money too.

Terrible terrible company and awful products to match too. There must be a lot of friends and family leaving these good reviews because they are definitely not honest. Delivery took forever despite the quick delivery times they claim. When the product arrived, some were open but all were rock hard and tasteless. It was like they had been left opened outside for a month or something. Customer service is almost non existent and arrogant at best. Save you money and shop elsewhere. You have been warned.