Rees V.
Redemptions taking upwards of a month or more. Stay away!
I placed a redemption of $1,000 on September 10th and it is now September 29th and it has still not been processed! I have talked to support multiple times and they have always said that they forward it to the financial department and mark it as high priority but that has done nothing. I am starting to get very worried because I have about $3,000 in pending redemptions! As of now please STAY AWAY from this casino. I will update my review and rating if and when I get my redemptions.
Response from SweepJungleSep 30, 2026
Hi Rees! We sincerely apologize for the delay you have encountered while waiting on your redemption. High review volumes and standard safety checks can sometimes extend turnaround times past normal estimates. We have sent an information request through Trustpilot, so please confirm your registered email address so we can check your position in the queue. 🌿 The SweepJungle Team




