Reuben E.
Ive submitted my request for $1000 sc…
Ive submitted my request for $1000 sc on 7/10 it is 8/1 and Ive been emailing them daily and still getting the same response like “thank you for your patience your verification will be completed as soon as possible” has anyone recieved a payout from Sweepjungle and how long did it take??? I find this very frustrating of how long this is taking I submitted every document you can think of to verify myself and still no update. Now 8/15 atill no payment Update 8/16 they banned my account “Dear Reuben, We would like to inform you that, following a thorough review of your account, it has been permanently blocked due to suspicious activity detected during our security and compliance checks. In accordance with our Terms and Conditions, we are unable to continue providing services for this account. Please be advised that all purchases made on your account have been fully refunded to the original payment method(s) used for the transactions. Depending on your bank or payment provider, the refunded funds should appear in your account within up to 7 business days. Processing times may vary depending on your financial institution.“ This is bull… they told me all my documents were fine for the last 37 days then not pay out DO NOT PUT ANY MONEY ON SWEEPJUNGLE also i only put $5 turned it to $1000 so of course they refund $5 instead of paying out.. SCAMM Below they said “I breached terms and conditions” but wont be specific and say what I did because I did nothing but deposit and win.. for weeks support said I am fully verified and no documents are no longer needed and I just need to be patient. Remember SWEEPJUNGLE I have everything documented and you will be hearing from my lawyer soon!!!
Response from SweepJungleAug 21, 2026
Hi Reuben! We’re sorry this ended with a permanent block and so much frustration after weeks of verification on your $1000 SC request. 🌿 Our team does run thorough security and compliance reviews. When an account is found to breach our Terms & Conditions or trip those checks, we can close it and stop further service — including situations where purchases are returned to the original payment method instead of a redemption completing. That isn’t random “keep the win, refund the $5”; it’s how we apply policy for the platform and the standards we’re held to. If you need the refund timing or the decision restated in writing, email [email protected] with the address on the account. 💚 The SweepJungle Team