Jason Z.
Dang close to INFURIATING🤬🤬
One step away from INFURIATING! First redemption was completed and in my account on the same day. Cool, right? READ ON Second one took a freaking MONTH!!! They gave no notice (email or otherwise) to the approval. Just a notification from my bank that the deposit was denied because my card was locked. So I unlocked it and asked them to retry the deposit. Their response was to have me send photos of the card covering certain info & selfies with the card on 3 separate occasions within 30 minutes. I’d give ‘em what they asked for and they’d cancel my request. (no exaggeration) After sending 12 pictures they STILL tried saying it wasn’t enough!!! This was all yesterday. It hit my account this morning not more than 5 minutes after sending a 4th batch of pictures. Logically, the runaround for the second redemption was absolutely unnecessary. I assume was just a stalling tactic in hopes I’d give up, cancel and play it down so they wouldn’t have to pay me. Complete BS. Unlikely I’ll play again. This was ridiculous
Response from SweepJungleAug 19, 2026
Hi Jason! We hear how rough that second redemption felt. Same-day on the first one, then a long wait, a bank denial on a locked card, and several rounds of card photos and selfies before it finally landed. That is exhausting, and we’re sorry the path got that messy. 🌿 Security checks are required on some payouts, but they should never feel like a loop with no clear finish line. Glad the funds did hit your account. We’re using feedback like yours to tighten how we request docs and how we communicate when a bank side issue shows up. If you ever give the jungle another shot, we want that second redeem to feel closer to the first. 💚 The SweepJungle Team