Swap.com - Online Thrift & ConsignmentReviews of swap.com

Response from Swap.com - Online Thrift & ConsignmentNov 8, 2019

Hello Ashlynn, Thank you for taking time out of your busy schedule to write this review. We take great pride in providing high quality product at affordable prices. Our customers are vital to our success, so our Customer Service Team works to provide the highest level of support! We want to ensure you are delighted by your experience, and look forward to building a long lasting partnership. Sincerely, Jen - Swap.com

Response from Swap.com - Online Thrift & ConsignmentNov 8, 2019

Hello Katie, Thank you for taking time out of your busy schedule to write this review. We are very happy to hear you "love" Swap.com. Our goal is to provide high quality clothing at affordable prices. Thank you for recommending our site to others. Sincerely, Jen - Swap.com

Response from Swap.com - Online Thrift & ConsignmentNov 8, 2019

Hello Maria Anne, Thank you for taking time out of your busy schedule to write this review. Thank you for giving us a try, without even knowing who we were! We are very happy to hear you were amazed by the quality and presentation of the clothing, that means we are doing our job! We hope you will shop with us again, and recommend us to others. Sincerely, Jen - Swap.com

Response from Swap.com - Online Thrift & ConsignmentOct 28, 2019

Hello, Thank you for taking time out of your busy schedule to write this review. We are extremely excited to hear that you "LOVE" Swap.com. Our goal is to make shopping easy and affordable, and we thank you for being a repeat customer. We look forward to a long lasting partnership! Sincerely, Jen - Swap.com

Response from Swap.com - Online Thrift & ConsignmentOct 28, 2019

Hello Lisa, We sincerely apologize you had a recent poor experience on our site. We would definitely like to further investigate this, as our store credit does not expire. Please reach out to our customer service team so we may obtain your account details to further investigate. Our team can be reached via email at [email protected] or via phone at 630-296-0146. Sincerely, Jen - Swap.com

Response from Swap.com - Online Thrift & ConsignmentOct 28, 2019

Hello Laura, Thank you for taking time out of your busy schedule to write this review. We are extremely excited to hear that you "LOVE" Swap! We take great pride int he quality of items we place on our site. Regarding your feedback on descriptions and photography, we are always reviewing our processes to make this better for our customers. While we continue to review processes, we also continue to enhance the training of our associates to add these details. Sincerely, Jen - Swap.com

Response from Swap.com - Online Thrift & ConsignmentOct 28, 2019

Hello Dana, Thank you for taking time out of your busy schedule to write this review. We are very happy to hear you've been excited about the selection and prices on our site! We take great pride in making sure Quality Items are added to the site. We appreciate your business and look forward to a continued partnership! Sincerely, Jen - Swap.com

Response from Swap.com - Online Thrift & ConsignmentOct 16, 2019

Hello Rhonda, Thank you for taking time out of your busy schedule to write this review. Thank you for shopping exclusively on our site. We aim to provide high quality items, and are happy to hear you are experiencing that. We look forward to a continued partnership! Sincerely, Jen - Swap.com