Shelby
Frustrated at first. BUT Helpful customer service
Although it was easy to begin the process, my gift card is still at large since July 22 and I have been able to reach no one to help me problem solve the issue. I received an immediate response from my initial review. Customer service was able to cancel the initial order and send out a new gift card. They responded quickly and were very helpful
Response from SVMAug 9, 2019
Shelby - I'm so sorry to hear this, it's definitely out of the normal and our acceptable delivery times. Can you please call our customer service team (1-800-786-8028) or email [email protected] ? If you have your order number, that'll help us find and solve things more quickly.



