SVMReviews of svmcards.com

Response from SVMMay 17, 2021

Thank you for the feedback, Patty. I am sorry about the trouble with your order and that our communication was lacking. We are continuing to integrate our systems with Blackhawk Network, and this feedback will help us improve.

Response from SVMApr 9, 2021

Hi, Gavin - That site was run by our sister company, SVM Global, who changed names in 2016. Where are you finding this URL? If it's the back of a card, is there a phone number on the card and have you tried calling it? What type of card are you using? What are you trying to accomplish at the site? (Edit added 04/13) Mr. Titley - I'd love to help you find resolution, but it isn't clear yet what issue you're trying to address or even what type of card you have. You're quite right, migrating onto Blackhawk Network's platforms has been complex. At your convenience, please send more information to [email protected] so I may try to help you directly. Again, we're not SVM Global, but I can try to run down some information internally.

Response from SVMJun 25, 2019

We're sorry you feel that way. As our products (gift cards) are a cash-equivalent product, our return policies have to be fairly strict to protect our customers and our business. A returned card could later be fraudulently used by the original buyer. Thanks for your understanding.

Response from SVMJul 19, 2018

Sorry to hear that we're not living up to your expectations; That certainly does sound frustrating. If you'd like to work with another representative, we can reassign your account moving forward. Your review is anonymous, but please reach out to [email protected] if you would like to be reassigned.

Response from SVMJul 5, 2018

We're sorry about your experience with Visa prepaid cards. SVM doesn't control the required expiration dates (we're following regulations placed on us by Visa, the issuing bank and US government); Expirations are clearly communicated on the card and in its accompanying materials. The cards can be redeemed in-store anywhere Visa debit cards are accepted, and redemption instructions are included with every card we sell. Again, I'm sorry for your experience. Perhaps a closed loop (store brand) gift card would be a better solution; Those cards do not expire and can be redeemed online or in-store at the brand's locations.