SVAKOM UNITED STATES INC.Reviews of svakom.net

Fast service, free shipping

Purchased a second Amy2, perfect for our new second residence

2-5 business days is untrue. It's been over 2 weeks and hasn't seemed to move

Products are ok, but support is terrible. Ordered a package, reached out do support due to rural hard-to-reach address. They replied once changes had been completed, however delivery address is still incorrect on carrier. Reached out to them with delivery instructions, no reply. Now, package has failed to deliver, reach out to support, and they are not available for a whole week!

El día que recibía el paquete no salí de casa, la empresa de reparto puso que no había nadie y lo tuve que ir a recoger a un local a 30 minutos de mi casa. Cuando recojo el paquete lo veo en mal estado y al abrirlo la caja del producto está un poco rota por un golpe, abro la caja y el producto parece en buen estado pero al probarlo después de haberlo cargado no funciona, solo hace ruido. Al mandar un correo a la compañía para que me ofrezcan una solución recibo un correo donde se me informa que desde el día 29 de septiembre al 7 de octubre están de vacaciones y que hasta el 8 de octubre no me dirán nada. Estoy muy decepcionado.

excellent products and a guarantee that is truly careful in their attention.

I had a problem with the Sam Neo not working as designed, customer service was very friendly and promptly got me a replacement unit. Very happy with my experience, would definitely shop with them again.

Fantastic Customer service, quick replies and very helpful