SurveySparrowSurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.
SurveySparrow (surveysparrow.com) has 731 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent
Internet & Software · Los Angeles, California
Excellent
Internet & Software · San Francisco, California
Excellent
Internet & Software · San Francisco, California
Excellent
731 approved reviews, newest moderated first
JakomiMathews
Appalling customer experience . I left messages on their chat function and no answers after 24 hours. Dubious business practice's I want to upgrade their business suite form the top individual plan but it will not take into account what I have paid for their individual plan. Dodgy as all hell and breaking some Australian consumer laws.
Adrian G.
I have been trying to reach out to them for several days without a response. Very poor consumer service!!!!!
Max C.
Always need to buy another package and not so fast
Vachan K.
Worst service and refund policy
Sai B.
App itself has really good UI/UX, we are using it for the last 3 months. we had some issue with the billing in last 3 month and the team helped to rectify the issue
Avy L.
The technology is nice, but it's very expensive, requires a long term commitment (3 months subscription upfront!) and if you don't upgrade to the upper tier level subscriptions, you lose a lot of pretty basic features. Technical customer service is good, otherwise they just keep arguing with you. There are better alternatives out there.
chris
This is a very inviting survey for users.
Holly W.
We like to use Survey Sparrow for all of our company's research