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SurveySparrow Reviews | Read Customer Reviews of surveysparrow.com

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Internet & Software
SurveySparrow

SurveySparrowReviews of surveysparrow.com

4.6731 reviews
Internet & Software
2345 Yale St FL 1, Palo Alto, California

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SurveySparrow4.6

Reviews731 About Contact

Overall score

4.6 out of 5

Excellent

Average of 731 reviews

Distribution

5★75%
4★18%
3★3%
2★1%
1★3%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 481-0410
surveysparrow.com
[email protected]
2345 Yale St FL 1Palo Alto, CA 94306

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About SurveySparrow

SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.

SurveySparrow (surveysparrow.com) has 731 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: surveysparrow.com
Website: surveysparrow.com
Category: Internet & Software
Location: Palo Alto, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 1% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SurveySparrow reviews

731 approved reviews, newest moderated first

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TOMISIN K.
Apr 13, 2022
Helpful all through…
Helpful all through…
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Edward R.
Apr 13, 2022
Amazon
My products I bought were great I’m always buying from amazon they have the very best products I would not consider another online app then amazon
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Lacey G.
Apr 13, 2022
This software worked really well! One small issue.
This software worked really well for my small team's ENPS survey went sent out. Loved the customization and branding features. Super easy to share and gather results! I will say my only complaint is that I had a bunch of issues with my trial running out too early and then upgrading the plan. Eventually they got resolved with customer service team's help.
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Andrea W.
Apr 13, 2022
My personal experience has been great.
My personal experience has been great. I had used another "leading provider of online surveys" and found their pricing geared for larger enterprise businesses rather than smbs like me. So, I decided to do the 14-day trial. It has a little learning curve (what doesn't) but once I got the hang of building my survey, I feel the platform is excellent. And I love the experience from the customer POV. Happy to have gotten the annual package.
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MW
Apr 13, 2022
Great service
Great service; friendly associates! Thank you:)
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PS
Apr 13, 2022
Very user friendly
Very user friendly and easy to set up. I would like to see more options for survey analytics but no complaints otherwise.
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francesco I.
Apr 13, 2022
Good software
Good software, an alternative to SurveyMonkey
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André C.
Apr 13, 2022
I liked the service
I liked the service
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