Sur La TableReviews of surlatable.com

Response from Sur La TableJan 31, 2026

Hello Rebecca, Thank you so much for your kind words! We’re thrilled to hear that our team was able to quickly help you with your receipt. Providing helpful and friendly service is always our goal, and it’s wonderful to know we made your experience a positive one. We look forward to welcoming you back to the store soon!

Response from Sur La TableJan 29, 2026

Hello Bonnie, Thank you so much for taking the time to share your experience! We’re thrilled to hear that Daniel was able to assist you and get everything sorted out so quickly. Providing clear communication and going the extra mile for our customers is something we truly value, and we’re glad Daniel delivered on that. We hope you have a wonderful time at your upcoming cooking class—happy cooking!

Response from Sur La TableJan 28, 2026

Hi Melanie, Thank you for the wonderful feedback! We’re happy to hear that Joe F. was prompt and helpful in assisting you with the $15 first-purchase discount for your cooking class and that he was able to resolve it so quickly. We truly appreciate your recommendation and look forward to welcoming you to Sur La Table again soon!

Response from Sur La TableJan 28, 2026

Hello James, Thank you for taking the time to share your experience with us! We’re so glad to hear that Jose Campos was patient and supportive while assisting you with your Marcato Pasta Roller purchase. While we’re sorry for the trouble you encountered applying your member perks on your phone, we’re happy everything worked out once you accessed the website from your computer. We’ll be sure to pass along your kind words to Jose—he’ll really appreciate the recognition. Thank you for being a valued member, and we hope you enjoy making pasta at home!

Response from Sur La TableJan 24, 2026

Hi Susan, Thank you for reaching out. I sincerely apologize for the issues you experienced with your order, as well as for the customer service you received. I’m very sorry for the inconvenience. I’d be more than happy to assist you further. When you have a moment, please provide your order number so I can look into this for you right away. Thank you for your patience, and I look forward to helping resolve this for you.

Response from Sur La TableJan 21, 2026

Hello Kay, Thank you for your kind feedback! We’re so glad to hear that Vania Wilde provided professional, efficient, and personable support. We’ll be sure to pass along your compliments to her—she’ll really appreciate it!

Response from Sur La TableJan 21, 2026

Hello Christie, Thank you so much for taking the time to share your experience! We’re delighted to hear that Magda Cervantes was very helpful and that our in-store team was able to assist you in finding the right lid for your pan. We truly appreciate your kind words and are grateful for the opportunity to support you both online and in person. We look forward to helping you again!

Response from Sur La TableJan 21, 2026

Hello Brian, Thank you so much for your wonderful feedback, Brian! We’re thrilled to hear that Daniel Carrasco provided a quick and professional resolution and made your experience such a positive one. We truly value our customers, and your kind words mean a great deal to us. We’ll be sure to share your compliments with Daniel and our team. We’re grateful for your support and look forward to serving you again—one happy customer like you makes our day!