Surfside Supply Co.Reviews of surfsidesupply.com

Response from Surfside Supply Co.Jul 16, 2026

Hi Matt, thank you for taking the time to leave us a review. We're glad to hear you liked the clothing, that your order arrived quickly, and that your return experience went smoothly. We're very sorry to hear you didn't receive a response when you reached out. We looked through our inbox, spam, and other folders but weren't able to locate any messages from your email address, so it's possible they never made it to us. We've reached out to you directly so we can learn more about what happened and make sure any outstanding questions or concerns are taken care of. Our team is happy to help in any way we can.

Response from Surfside Supply Co.Jul 16, 2026

Hi Benjamin, Thank you for taking the time to leave your review. We're sorry for the confusion regarding your return. We looked into your order and can confirm that we processed your return exactly as it was initiated. Our returns system processed a refund to your original form of payment on June 10, 2026, and a refund confirmation email was sent at that time. Since the return was initiated as a refund, a replacement item was not automatically shipped. You're welcome to use your refund to place a new order for the size or style you'd like, and we'd be happy to help you find the right fit if you need any assistance. If you have any questions about your refund or need any additional help, please don't hesitate to reach out. We're always happy to assist.