SupportwaveSupportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Supportwave (supportwave.com) has 205 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Dottie P.
I hired a bright, highly capable and patient person to give me a tutorial on the various functions of my laptop. I was very satisfied.
Response from SupportwaveSep 20, 2022
Hi Dottie, thanks so much for the kind words, we love the feedback and really appreciate it. We will pass on your lovely review to your Nerd :)
Heidi
Frank Nanes was my go-to guy! He came to my apt last eve, assessed the problem, took my laptop with him so he could access some of the things he needed to fix the problem. He worked diligently into the night and then again this morning so as to find the ideal solution. Eureeka. Computer is good as new. Frank was delightful to work together with and a dedicated professional. HIGHLY recommend!
Response from SupportwaveSep 14, 2022
Hey Heidi, we are delighted you were happy with Franks work! We will be sure to let him know that he did a great job. Don't forget to 'favourite him' this will allow you to book him directly every time these tricky tech problems arise.Have a great day, Caitlin
Mr N.
Second experience with NerdApp and both have been great. Reasonable rates and friendly knowledgable Nerd. What’s not to like?!
Response from SupportwaveSep 12, 2022
Hey Nick, thank you for such an awesome review! We are here whenever you need us. Keep well, Caitlin
Simon R.
First time to use Nerdapp but was very impressed. I signed up, logged my issue and had an engineer on the phone within a few minutes...he then accessed my laptop remotely and was straight away working to resolve the issue. Really impressed and price was sensible so will definitely use again!
Response from SupportwaveSep 6, 2022
Hey Simon! We are so glad you loved the platform. We are here for you whenever you need us. Keep well, Caitlin
LB
Our PC was freezing and crashing every few minutes. Within a couple of hours of contacting NerdApp our PC was fixed. Angelo was very friendly and very good at fixing the computer!
Response from SupportwaveSep 1, 2022
Hi Lauren, thank you so much for taking the time to leave a review. We appreciate it! We are here whenever you need us. Keep well, Caitlin
Mary N.
Highly recommend! We got our issue solved in less than 30 mins Malek E was very professional and figured out what we needed quickly when we were in a bind!
Response from SupportwaveAug 22, 2022
Hi Mary, thank you so much for taking the time to leave a review. We will be sure to let Malek know he did an awesome job. Have a great day, Caitlin
Chris S.
I'll definitely use NerdApp again. I was able to get a quick appointment. My nerd arrived on time, was well prepared and resolved the issue quickly. Great service. Thank you. Chris
Response from SupportwaveAug 22, 2022
Hi Chris, thank you for your feedback. We appreciate it! Have a lovely week. Keep well, Caitlin
Mark D.
My IT problem was solved very quickly and cheaply.
Response from SupportwaveAug 16, 2022
Hi Mark, thank you for taking the time to leave a review. We are here for you whenever you need help with you tech. Keep well, Caitlin
