Angel W.
Amazing customer support!!
Amazing customer support!!
Response from Support PetsFeb 6, 2026
Thank you so much for your kind words, Angel! We’re really happy serve and assist our customers. Count on us!

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Angel W.
Amazing customer support!!
Response from Support PetsFeb 6, 2026
Thank you so much for your kind words, Angel! We’re really happy serve and assist our customers. Count on us!
Pamela P.
My concerns were addressed with both professionalism and compassion and resolved promptly. Although all communication was via email, I greatly appreciated the communication being thorough and reflecting the understanding of a human being, not an AI response.
Response from Support PetsFeb 6, 2026
Hi there! Thanks for your review! We truly appreciate your feedback about the communication. It means a lot to know that our team’s care, professionalism, and human approach came through, even over email. We’re always here to help and support you whenever you need us.
Ashton B.
It was super easy to apply for the ESA certification and the response time of the customer service team and the medical staff is impressively quick. There was no issues in the entire process and I couldn't be happier
Response from Support PetsFeb 6, 2026
Thank you so much for sharing! We’re so happy to hear the application process was easy and that our customer service and medical team were able to assist you so quickly. You can always count on us!
steven C.
The customer service team was excellent and took care of all of my concerns.
Response from Support PetsFeb 5, 2026
Thank you, Steven! We’re really happy to hear our customer service team was able to take care of all your concerns. We truly appreciate your feedback.
LW
Excellent customer service, I had a Billing situation and they were very responsive and acted in a timely fashion, satisfactory and high five for me
Response from Support PetsFeb 5, 2026
Awesome! Thanks so much for sharing your experience. We’re glad the billing situation was handled quickly and to your satisfaction. Count on us!
Martha J.
Quick and fast I love it
Response from Support PetsFeb 5, 2026
Awesome! Enjoy the best of life with your ESA Thanks for your review and support
Barbara G.
Very helpful, courteous and polite.
Response from Support PetsFeb 5, 2026
It is a pleasure to assist! Thank you so much for your trust and support
Ledys H.
I’m very happy with my vest and leach ,the communication with pet support was amazing,very kind and responsive,now I can take my dog everywhere,thank you!
Response from Support PetsFeb 5, 2026
Thank you so much, Ledys! We’re glad you’re happy with the vest and leash, and that our team’s communication made the process smooth. We’re glad we could help you and your dog—thank you for trusting us!