Wheels G.
Great response and made my life much…
Great response and made my life much easier
Response from Support PetsFeb 15, 2026
That's our goal! Enjoy the best of life with your ESA Thanks for your review!

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Wheels G.
Great response and made my life much easier
Response from Support PetsFeb 15, 2026
That's our goal! Enjoy the best of life with your ESA Thanks for your review!
Felicia R.
Thanks for tour help with housing and our sweet baby staying with us from north Carolina.
Response from Support PetsFeb 14, 2026
It is our pleasure, Felicia! Enjoy the best of life with your ESA Thanks for trusting and choosing us
HEATHER J.
Quick and easy.
Response from Support PetsFeb 14, 2026
Awesome! That's our goal! Enjoy life to the fullest with your ESA Thanks for trusting and choosing us
mimi K.
Got my letter within one day! Super simple and easy!
Response from Support PetsFeb 14, 2026
It is our pleasure to assist! Thanks for your trust and support
Ana
This is very useful, especially having an animal as your emotional support and being able to take it anywhere.
Response from Support PetsFeb 13, 2026
Awesome! Enjoy the best of life with your ESA Thank you so much for your review and support
Haley B.
The website crashed multiple times while I was trying to type in my information. It wanted me to start over from the beginning but had already charged my card. They understood the situation and did not charge me again. However, I never received an itemized receipt that stated exactly what I was charged for. The opening page said only $99 but I was charged $134. It asked for my dog’s size for a vest but did not give me the option to not have a vest for him, so I hope that wasn’t part of the charges. Overall, they were nice and very speedy.
Response from Support PetsFeb 12, 2026
Thank you for your detailed feedback. We’re sorry about the website issues and appreciate your patience while everything was sorted out. If you’d like an itemized breakdown of your charges or clarification about optional items like the vest, our customer support team would be happy to provide that for you. We’re glad we could resolve the billing concern quickly. Count on us
Kelly S.
Make it easier to access their account and documents. If you need to watch a video, make sure it's working properly.
Response from Support PetsFeb 12, 2026
Thank you for the suggestion! We truly appreciate feedback like this—it helps us improve. We’ll certainly take your comments into consideration as we continue enhancing the account and document access experience.
Jill K.
Very easy to use application to get pet certified.
Response from Support PetsFeb 12, 2026
Thank you, Jill! We’re glad you found the application process easy and smooth. Enjoy!