Iskra I.
Took a while to get ESA documents
Took a while to get ESA documents. Then when an update was needed was frustrating to navigate how to do this and was difficult to make sure correct wording in documents was used ( as requested). At the end of the day, ESA documents were generated and approved by landlord. Took over 4 weeks though. Thank you!
Response from Support PetsNov 3, 2023
Hi there! We are glad that everything worked out. Yes, when there are updates to be made, it can take more than 48 hours. But our customer support team is always there to support and assist you 24 hours. Thank you for your support and review. Enjoy!



