Yelitza M.
Everything
The bestttttttttttt
Response from Support PetsApr 28, 2026
Awesome! We are glad to hear that. Thank you so much for your trust and support, Yelitza! It is a pleasure to serve

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Yelitza M.
The bestttttttttttt
Response from Support PetsApr 28, 2026
Awesome! We are glad to hear that. Thank you so much for your trust and support, Yelitza! It is a pleasure to serve
Judy B.
Vest is wrong size. Still trying to correct.
Response from Support PetsApr 27, 2026
Thank you for letting us know, and we’re sorry for the inconvenience. We’d be happy to help get the correct size for you. Please reach out to our support team so we can review your order and assist with an exchange as quickly as possible. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Jessica F.
answered the questionnaire and received my package within a week later helps with staying at hotels and going to stores
Response from Support PetsApr 25, 2026
Thank you for your feedback! We’re glad to hear the process was smooth and that you received everything quickly. Enjoy every minute with your ESA We appreciate your support and are happy to have been able to assist you!
Essence M.
The amount being paid is never specified
Response from Support PetsApr 25, 2026
Thank you for your feedback. The total cost is displayed during the checkout process before completing your purchase, based on the options selected. We understand how important transparency is, and we’re always working to make this as clear as possible. If you have any questions about your order or charges, please contact our support team and we’ll be happy to review everything with you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Maria
Thank you so much, this is very helpful and life changing.
Response from Support PetsApr 24, 2026
We are so happy to hear that, Maria! It is a pleasure to be part of your journey Thank you for trusting and choosing us
Paula R.
Bem prático porém estou tendo dificuldade em fazer o pagamento
Response from Support PetsApr 23, 2026
Olá, Obrigado por avisar! Recomendamos tentar novamente ou usar outro navegador/dispositivo. Caso o problema continue, por favor entre em contato com nosso suporte — teremos prazer em te ajudar e concluir o processo com você. [email protected] Ou clique no "chat" no nosso website. Estamos à disposição!
Emilia R.
I am lost on this process and also paid the funds Where is my certificate I am 84 years old
Response from Support PetsApr 23, 2026
Hello, Emilia. Thank you for reaching out, and we’re sorry for the confusion. We’ll be happy to help you locate your documents. Your ESA certificate is typically sent by email as a downloadable PDF, so we recommend checking your inbox as well as your spam or junk folder, just in case it was filtered there. If you’re having trouble finding or opening it, please contact our support team and we can resend the documents or guide you step-by-step. If it’s easier, you can also request a callback, and a team member will assist you directly. We’re here to make this as simple as possible for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Laurie C.
Quick and easy
Response from Support PetsApr 22, 2026
Thank you so much for your review and support, Laurie! It is a pleasure to serve in an easy and hassle free manner