Lauren K.
Crap Business
This company has gone from a great organization to a garbage can. They no longer offer effective customer service and have left everything to computers! They are inefficient, cancel help tickets, and just send the same BS computer generated BS not actual help. DO NOT USE THIS COMPANY! Complete money grab! And no product or actual service. SHAME ON YOU SUPPORT ANIMALS. Never again loser agenda
Response from Support PetsApr 28, 2025
Hi there! Thank you for sharing your feedback. We’re genuinely sorry to hear you had a disappointing experience. We just want to clarify that we have a customer support team available 24/7 through email and chat, and every message is handled personally with care and attention. We take every concern seriously and would love the opportunity to assist you further if you'd like to reach out. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us



