matthew H.
Very easy and professional
Very easy and professional
Response from Support PetsMay 8, 2025
Thanks for your review and kind words! Our customer support team will love to hear that. We appreciate your feedback! Count on us!

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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matthew H.
Very easy and professional
Response from Support PetsMay 8, 2025
Thanks for your review and kind words! Our customer support team will love to hear that. We appreciate your feedback! Count on us!
william V.
They’re very understanding and very helpful when you need them.
Response from Support PetsMay 8, 2025
Thanks for your support! It is our pleasure to help those in need to live better, healthier lives. You can always count on our team
Does it M.
Pay close attention to the cost, cost more than I thought by the time it was all done. Glad I did but, I still haven’t found where it shows the cost of one of the charges for well over $100…
Response from Support PetsMay 12, 2025
Hi there! Thanks for your review and support All the charges are shown before the purchase is made If you want to know about the details on your account or order, just contact our customer support and a representative is always there to assist you, 24 hours, every day. Count on us!
Rob
Quick and easy service! I received my documents quickly and was happy with follow up emails to make sure I received them. I also got an extremely quick response when I had to send an email. I was very surprised with how quickly everything was handled.
Response from Support PetsMay 5, 2025
Thank you so much for your kind words! We’re so happy everything was quick and smooth for you. Count on us!
Wanda
It was very easy and fast I am very satisfied
Response from Support PetsMay 5, 2025
Awesome! That's our goal: a fast, easy and safe service to thosein need Enjoy it to the fullest with your ESA Thanks for trusting and choosing us
jada O.
Its good I love it
Response from Support PetsMay 5, 2025
Thanks for your review and support!
Nelesha P.
The approval rate and quick service
Response from Support PetsMay 5, 2025
Awesome! That's our goal: a fast, easy and safe service to help those in need Enjoy it to the fullest with your ESA Thanks for trusting and choosing us
Tamara
The video did not play after several attempts so I could not download my documents. I’ll keep trying.
Response from Support PetsMay 5, 2025
Thanks for your review and for letting us know! We checked our site and it is working as usual. Here are some basic troubleshooting steps you can try: *Clear cache and cookies *Try another browser (making sure to allow the site) *Temporarily disable pop-up blockers or Windows security features (making sure to enable it again afterward) *Restart your unit *Use another device Or just contact us using any of the options below. Our team works 24 hours every day to assist you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us!