Support HpReviews of support.hp.com

How can HP find me, to sell insurance for the computer Now they don´t know who i am and the computer is not so good

Verschrikkelijke service bij een premium laptop. 3 maanden geleden een hp omen 2s gekocht ( boven de 2000 euro ). Na 3 maanden geen beeld meer en knippert de caps lock. 3 weken heen en weer bellen en mailen en niemand die me fatsoenlijk helpt. Het enige wat HP voor me kan betekenen is het innemen van de laptop terwijl ik recht heb op een onsite reparatie waarna ik moet wachten of de onderdelen wel of niet binnen komen voor 42 dagen! HP geeft ter compensatie wel een inktservice hoor! Maar daar moet je even een nieuwe printer voor kopen bij de monteur. Is dat even een goede upsell techniek. Ik laat nu de laptop opsturen maar laat deze recensie een waarschuwing zijn voor iedereen die een HP laptop overweegt. Wat een puinhoop

Support could be better. Only dealt with half of my enquiry. Long waiting times. Please improve!

I called and requested a refund, and it was approved within the 30-day returns/refunds window. Now HP is denying that this ever occurred, and won't refund me. They were dishonest about my refund and led me along until after the returns window, at which point they began to ignore my requests for a refund and continue to gaslight me about my refund request. I was giving them more time because of what's going on with COVID-19, and they took advantage of my trust in them. A family member was sick with COVID-19, I've had poor internet, and other things have hindered my ability to get in touch with them as consistently as I'd like, and they have made it more difficult every step of the way, and this has been the single worst experience I have ever had with any purchase I've ever made. I will update this review as I get more current information from HP over the next few days.

Asked for my order to be cancelled, and what do they do. Send it out for delivery. Incompetent at best. Will know longer be using HP.

Good behavior from the staff.

Superb excellent service, even for out of warranty machines. I am not being conned like I was at dell and all my computers are highly reliable. They even offed help for a out of warranty machine that was 13 years, unlike dell. Couldn't be happy with my choice to switch to HP.

My laptop display gone suddenly. Laptop was in warranty but HP refused to repair. They told me I have misused it. strange