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NUL DE CHEZ NUL ! Vous perdez d'abord votre temps sur leur site en lisant un bla bla complètement inutile. Ensuite ils vous demandent le n° de série de votre appareil, et là ils le refusent !!! Quand vous trouvez enfin un n° de téléphone pour les contacter, une voix lobotomisée - robotisée vous répète inlassablement de taper 1 ou 2, vous tapez et elle recommence 3 x 10 x ... Ils ont vraiment envie qu'on leur fiche la paix. Ils ont le fric, c'est bon et c'est tout.

Ich möchte die mangelhaften Bewertungen bestätigen, mein Laserjet hat kurz nach Ende der Garantie keine Funktion mehr, es gibt auch keine eindeutige Fehlermeldung, der tech, Support war mangelhaft, konnte das Problem nicht lösen. Nie wieder HP

These printers,especially HP instant ink products are complete scams. I enroll and am charged monthly (this is true with 2 printers I’ve purchased) 6.99. Every time I try to print error messages prevent me until I either resign up or cancel… which involves being charged an additional fee at the end of the month. I have spent more then 50 dollars for less then 50 pages and spent countless hours troubleshooting only to find out these error messages are common and profitable for HP. No wonder you can never get live support.

Suite à un changement de box, impossible de connecter mon imprimante. Assistance HP impossible à contacter.

Carrément nul nul nul !!! Les conseillers ne répondent pas où a minuit...normal ?!! Et comme tu réponds pas ba ils clôturent ! Honteux !

One of the most incompetent companies I’ve yet to deal with. Purchased an HP all in one printer. It arrived defective and customer supports decided after keeping me on the phone troubleshooting for two hours they were going to send a replacement. I hesitantly agreed. After thinking about it I called customer support back the same day and cancelled the replacement and sent the defective printer back. I was assured it was cancelled. Two days later, the printer arrived in the mail. Once again, I’m on the phone with customer support. Person on the other end of the phone actually sounded like she was working out while trying to help me. I returned the printer the following day via FedEx. The day after that I get an email telling me my insta ink shipped. Not once but twice. An ink shipment for the defective printer and an ink shipment for the cancelled printer. Another phone call to HP customer support. I am so over this company. I will never buy another HP product.

HP support for printers is Zero in France inexistant Meteriel defaillant je deconseille fortement

Bought a HP printer in March'24 because I thought I will get $20 voucher. During redemption process, I already encountered problem. Unfortunately, the voucher apparently e-Voucher (not physical) During redemption, HP take their own liberty saying that the voucher will be sent up to 75 days. OMG...75 days for them to work. Then, without my knowledge, voucher was sent to my junk mail. I waited for more than 75 days for just a $20 e-voucher. One day, when I remember that I have not received it, I followed up. They told me the voucher has already been sent and please check junk mail. After checking, I found the voucher which has validity about 2 months only. Can you imagine, giving a voucher with validity 2 months? As it has been expired, I asked for reinstatement of the voucher, they said CANNOT. SO UNFAIR. Most company give voucher with validity 1 year, but this one is only 2 months validity while they can take their liberality to issue the voucher within 75 days long. Learnt my lesson and will not buy their PRODUCT anymore!!!!!