Michelle B.
The customer service is awesome because…
The customer service is awesome because they responded my credit request immediately!!

*** ATTENTION *** We recently lost an important member of our team. We are currently not accepting new orders. However, we still offer full customer service. Please don't hesitate to contact us if you need anything. If you have a question about an order you want to place or have already placed, please send an email to the email address on this Trustpilot profile page or visit our customer service website. Links can be found on this TrustPilot page.Thank you!
Supply Center USA (supplycenterusa.com) has 1,714 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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1,714 approved reviews, newest moderated first
Michelle B.
The customer service is awesome because they responded my credit request immediately!!
CNH
Super fast response! Immediately issued me a refund because my product was not available. Gave me a detailed explanation of the efforts that were made to check on the supply status of the items from the manufacturer.
Ashley W.
JJ very promptly responded to the question that I emailed him, and shared a detailed response explaining why it wasn't possible to fulfill my order at this time. I appreciated all the information he shared with me, and that he initiated a refund on my behalf right away, rather than waiting for me to respond.
Xn
Great customer service. Quick response to my email. Detailed explanation to my question. Above and beyond service.
Pam H.
My experience was really wonderful, as I emailed the support group this afternoon to cancel my offer of Green Tea, since the delivery date was so far out. JJ responded right away and sent in the cancellation for me- with a refund. Thank you so much!
harpymcmic
I had a delay in my order. I reached out for a status check and JJ was most responsive and issued a credit and explained the non-stock situation with my item. He was most helpful and thorough. I’ll definitely be back! Tim
James J.
When questioning the status of my order, I received a fast satisfactory explanation for the delay of my purchase's shipment. Correction action was immediately taken by your representative to correct any issues.
Tabitha
Fast and helpful