Supply Center USAReviews of supplycenterusa.com

Great experience with customer service which was prompt and very helpful.

You representative was very prompt in settling the issue. Good communication skills.

Love this product hard to find.

I initially wanted to give a low rating - a 14-28 day delivery is not "fast", and no status update was ever given even though we're asked not to request any order info while it's still within the delivery window. But, when I finally did ask what happened to my order after the 28 days, T.T. brought it up to 4 stars. Within 30 minutes, he investigated the problem and replied with a thorough explanation of the issue they were dealing with (which agreed with my own research), promptly cancelled the order and refunded the full amount charged, gave a time frame of when they expected the issue to be resolved and invited me to check back then if I wished, and provided many links to info on any possible questions I might have. It was an impressive response! But I would have appreciated being given this info when they first realized the issue. The order was for my business, and having no answers left me with no answers for my customers. Their fast and thorough response, however, did earn them a second chance.

Easy and affordable.

JJ answered my inquiry very quickly and got me answer right away. A

nice presentation

Thank you for responding to my email. I appreciate you. You are an excellent customer service representative. You took action immediately after finding out that the shipping warehouse could not fulfill my order. You had my order canceled and issued a refunded for my order immediately. That is excellent customer service. Thank you for all of the additional information that you have given me also. Today, I ordered this product from a different supplier. I will receive this product soon. You have a wonderful and blessed day. May God bless you.