SuperpowerReviews of superpower.com

Fraudulent charges, no customer support options I canceled my membership, but not easily as they made me go through quiz questions and hoops, throwing promos and discounts at me, only to find that after I cancelled they still charged me. I cancelled a week before the renewal and well before the charge. They are impossible to get a hold of and there really is no contact or support. They’re relying on Claude or another llm as their health chat (which you could do yourself and now it even looks like they’re charging for messaging with it). All in all, I would never use them. Their competition at least has people who work there and will talk to you. They’re forcing me to dispute the charge, which I can I have the evidence of cancellation, it’s just inconvenient to have to mess with. STEER CLEAR.

Superpower is a great tool to get in-depth lab testing you don’t usually get from your primary care doctor. The insights to what the test results mean is useful. The app gives detailed explanations for your questions. Being able to order supplements to help improve some of the lab results hopefully is useful.. I’m still early into this process, but it seems to be great!

Surpassed my expectations. I think the AI portion of the service is what puts it over the top. Very detailed and informative with good actionable plans that are easy to follow and very personal to me and my results.

So far, I’m very pleased with the interaction. I’ve been on this health journey my whole life . Now I have a program that listens to.

Their supposed concierge service for answering any questions is useless. They don't respond. I gave 2 stars because I did get my results back and there are explanations, but no way for you to ask anything, because THEY DON'T RESPOND. I signed up for 2 panels and I can't tell if the results include both panels and again, there is no way to know... because THEY DON'T HAVE A WAY TO REACH ANYONE, other than the text messages which they don't answer.

The data is great. What I've learned from the test i purchased have really enlightened me. Truth is that at 58 years of age I've never really cared. Based on many of the not-so-great test results i have started taking many supplements, adjusting my diet and adding more exercise. These were suggestions (protocols) given. Ther is a lot of data, a lot. Thankfully there are also summaries and because they are AI enabled; you can dig deeper or summarize down. Where they fail miserably, there really is no customer service, at all. If you can find the tab on the site (good luck) it will submit your question and it is 50/50 if you get any response at all. Would i recommend, yes, however, you really need to be a person that can 'figure it out on your own' with any 'back office' issues.

Approaching my 70's, feeling great, but curious about where my health is heading. It's never easy to make a doctor's appointment with my busy schedule. Furthermore, if nothing appears to be wrong, what will my doctor do? Superpower has answered those questions, not instead of my doctor, but to provide the doctor with clarity about my health, my preventive measures, and my future provider engagements. Combining my health history, e.g., blood tests, doctor's reports, etc., in any format, and having real life conversations about my history and my future with Superpower AI, it's like talking to my doctor anytime, before taking action with a provider. There is nothing like Superpower's thorough complement to traditional healthcare, at a reasonable cost.

I paid the $199.00 promotion that Superpower was advertising. Because I work nights, I couldn't find an afternoon appointment to have my blood drawn. The latest was around noon, but it was still too early for my schedule. Without any further ado, they offered me a full refund.