SuperpowerReviews of superpower.com

Great experience. Very fast. Nice customer service team.

When I joined Superpower Health in June 2026, a core feature of its platform was the uncapped, continuous access to its AI health messaging concierge. In September, Superpower unilaterally changed the service by capping new and existing members' usage at 100 messages per month. If you go over that monthly cap, you have to buy message credits. The company quietly rolled out the changes and never informed members by email of the change. I found out when a message popped up on my screen stating I had 12 message credits left for the month. When pushed for a refund, the merchant explicitly admitted in writing: "While SuperpowerAI was previously available without a usage limit, unlimited AI usage was not a stated or guaranteed inclusion of the membership." Superpower is attempting to use a contract loophole to claim that because "unlimited" wasn't explicitly guaranteed in the fine print, they have the right to strip the feature away mid-subscription. However, by their own written admission, unlimited access was the operational service I paid for in June. The merchant cannot collect a non-refundable annual fee for a premium service and then downgrade the core digital features a few months later because its operational costs changed. This is a terrible way to treat paying customers. When it comes to health data, people expect a partnership built on absolute transparency, not hidden friction. Unfortunately, I would not recommend Superpower Health to anyone.

Hidden additional costs, failed blood tests, repeated appointments, and a complete lack of coordination. That’s been my experience with @Superpower so far. For a company that markets itself as the future of healthcare, they can’t seem to get the basics right. First, they advertise an attractive price for their blood testing service, but conveniently have no appointments available in San Francisco. The alternative? Pay an additional $150 to have someone draw your blood at home. Then, after my first blood test, they messed up the processing and couldn’t provide my results. I had to schedule an entirely new blood draw. And somehow, it gets worse. When the person arrived for the second appointment, they were prepared to collect a urine sample instead of blood. Apparently, Superpower couldn’t even coordinate the correct test after already making me repeat the process. @Superpower, what’s the point of promising to revolutionize healthcare if you can’t even execute a basic blood test? Save yourself the money, time, and frustration. I certainly wish I had.

My wife completed her blood work with Superpower and it was so through I decided to do it as well. I found out things I could fix before it becomes a problem! Along the way Superpower will suggest steps to take like more blood test, See my Dr and anything you can think of. I believe it could Save lives. Superpower put me in Control of my Health not Insurance Plans. I bring all my Tests to my Dr and he is Happy that im being Proactive in my Healthcare. Im for sure doing another SuperPower next year to see my progress. Our Sick Care plans need to change and this Function Health Called SuperPower Helps me have Control. Thanks SuperPower

Superpower was easy and straightforward. It provided the answers I wanted to know and more! I think it's such a bang for your buck! I added on the fertility panel and it just gave me a sense of peace with my results. The markers also gave me a clear action plan without playing a guessing game! Highly recommend!

The first time I signed up with superpower 9 months ago, initially ordered a broad panel. After purchasing the first panel the app recommended another panel to me. It seemed important so I ordered the recommended panel. Come to find out the initial panel I ordered covered everything that the recommended panel covered . I couldn’t understand why the app would have recommended this to me. Fast forward to this last 2 weeks and I went in to follow up and retest my panels. My total testosterone had been low 9 months ago and I’ve made life adjustment to improve it. I went into the app and it recommended a panel retest that I assumed would cover the same biomarkers chosen the first time I tested. Why would I retest different biomarkers? It turns out the panel it recommended for retest didn’t cover several of the biomarkers of concern for me. I’m still trying to wrap my head around how and why the app is making such poor recommendations to me so that I’m wasting my time and money using this company. Beware of what you are ordering and I would not purchase anything that is recommended by them. Last thing to note is its been all day and I still haven’t received a text back from the concierge to clear this up.

Very frustrating experience. There is no customer service person to talk to and the text messaging can take 3 days to get a reply. Even when I get a response, the information is incorrect. For example, they keep saying that I didn't do my blood draw when the website has partial results from the draw. I would have been better off, ordering the tests from Quest and using their AI for questions or interpretations. If you are expecting anything more than what you would get from Quest, you will be disappointed.

I have thoroughly enjoyed Superpower Health. Easy sign up. Easy blood draw. Quick results. I was able to import my previous labs, current supplements and based on all of that information the AI was able to assess and recommend a plan of action. I don’t go to the doctor unless absolutely necessary. But, at 57, I feel like I want to actively manage my health for optimization. This AI powered app gives me the confidence and ability to do that responsibly. I am thoroughly pleased. I only made one recommendation to them. I have a Hume Pod and Hume wearable 2.0. Id love the ability to sync these direcly to Superpower Health through the app rather than Apple Health. Thats it. Theyre working on that. Other than that? Great experience! Thanks Superpower Health!