SuperpowerReviews of superpower.com

No way to get hold of customer service. Their AI bot didn’t work either. More add ons for a lot of money even after purchasing a “comprehensive “ plan. Edit: heard back from a person and got a refund. I will still let the rating stay since it was so very difficult to get hold of anyone, and how it kept upselling expensive add ons while advertising a $199 comprehensive test that wasn’t comprehensive at all.

Superpower delivers everything they advertise and more. I recently had to cancel my health insurance due to increased costs. I had been feeling terrible, with low energy and several other concerning symptoms after having my 4th child. I wanted to get my bloodwork done and this provided by far the most reasonable cost option. I would have been happy with the labs alone for the price I paid. However, superpower offers so much more. The superpower chat feature offers interpretation and suggestions that are unmatched in my opinion. I’ve gained an understanding of my health that I’ve never had before in my life. I’m a 36 year old with over 10 years of experience as a nurse, who really had no idea what was going on with my health. I’ve only been following the diet and supplement suggestions for about a month and I already notice a huge difference in my energy levels. I would highly recommend superpower to anyone who wants to take control of their health without a huge financial investment.

As a Clinical Herbalist! Superpower has been an amazing experience. The service is professional, helpful, and truly empowering. What stands out most is how they go into deeper testing to help uncover what may be going on with your health. They create a personalized action plan, walk you through each step, and help keep you accountable along the way. I appreciate how easy everything was and how supported I felt throughout the process. I highly recommend Superpower to anyone looking for a company that genuinely cares about your wellness and long-term health. Forever a member here💚

Superpower made it so easy to get a full blood work up done. The portal is very user friendly, has amazing explanations for everything they test and what it means for you. The AI chat is also very helpful if you have questions! 10/10 recommend for anyone looking to stay on top of their health. It was way more useful testing than any CBC any doctor has ever ordered for me. I also LOVE that they offer other testing- stool tests, mycotoxins, etc. can’t wait to do more.

Superpower highlighted several markers that my functional lab NP missed last year. Under the NP care, my markers got worse. Now with Superpower, I'm confident I'm on a protocol that will reverse the damage and get me on a path to health and longevity.

Superpower caught my osteoporosis before my own doctor would have screened for it. Their protocol gave me back 2-3 hours of daily energy I’d lost to Hashimoto’s, and I went from diagnosis to a full bone-rebuilding plan in 24 hours. Best health investment I’ve ever made.

I am writing this review because Superpower has failed to meet the basic service standards they advertise. On the positive side, the AI features are helpful and the blood work process was seamless. However, their "24-hour concierge" is a total myth. I have reached out via every possible channel over the past 6 days regarding my results and have had zero human interaction. Calling this a concierge service is false advertising. Update 5/18/26 The concierge team eventually reached out and resolved the issues. Since then, response times have been acceptable. Update – Current: I am updating my overall rating to reflect that Superpower is ultimately not worth the money. While the AI features started out great, the service now consistently gets things wrong, forcing you to ask it repeatedly to check basic information. To make matters worse, as of August 2026 without any notice they’ve now capped users at 100 questions per month—unless you pay extra to ask more questions. Charging additional fees on top of an AI that frequently requires correction is a major issue. I have canceled my membership for next year and will not be renewing. Think twice before purchasing.

Terrible website, zero human support. Chat box passes your message to "concierge team", that leaves you hanging... you pay; follow their ill fitting website (you need to shrink the page down to see the button to progress in 3 browsers I tested), and it freezes at the Lab Booking engine. Someone didn't pay a bill? Refund me bro