joan L.
Horrible product and horrible customer service.
First purchase with this company. Purchased a used 125cc ATV before Christmas for our grandson. Big mistake! He got to ride at once if the battery died had to push it back to the trailer. Battery will not hold a charge numerous issues with it from the start. It is very hard to get in contact with anyone at the company you can only leave voicemails or emails and you may or may not get an answer. I did receive one answer told him about all of the issues he said normally the customer is responsible for the but they would send the parts needed but he needed several pictures and explanation of what is wrong. Said it would take 72 hours it has been a week and a half I have not heard from the company. We should not be responsible for repairing a brand new ATV that we just received with so many issues. The frame is crooked, the parking brake does not work, the battery is dead, there is a has leak and the front end is not aligned so the steering bars are not straight if the wheels are and if the handle bars are straight the wheels are going to the side. Plus one wheel is wobbling when riding. This is a TAO TAO new T Force 125cc

