SuperiorpowersportsReviews of superiorpowersports.com

Do yourself and family a favor and only purchase one of these vehicles where you can go in person and see what your getting. It is worth paying the extra money trust me. I have to admit, I got mine fairly quick within 8 days but what went on afterwards was it for me. First off, my scooter came without keys. They swear up and down they should be in ignition or hanging on a wire by it. Nothing was found in the tons of wrapping nor on the bike. At first they were not going to do anything about it until I laid into them then their only offering was to send me a new ignition switch and locks for seat etc, that I will have to switch out. I am two weeks into still not being able to use the scooter and to top it off, went to move it the left brake lever (made of crap) had chipped internally and cable could slide into it. So had to order and replace that. Mind you I still have not driving the scooter yet. So again, don't order this online.

I ordered a scooter and paid for premium shipping for 300$ but when it arrived the fenders were badly damaged and the box was so destroyed that i had to call the companys they shipped it through to figure out which one had it and they couldnt find it because the label was ripped off. Had a horrible time getting everything lined out. I dont reccomend it. I still havent got the title either and i filed for it 3 weeks back. Smh

The shipping company lost our bikes not once but twice. Superior Power Sports would not offer any type of refund on the shipping cost because they said the bikes arrived on time. We requested expedited processing so the bikes would arrive 3 days quicker. It took 10 days. Had the bikes not been list we would-be had them in 4. I had to do all the work to track them down.

We paid extra money to expedite receipt of the ATV. We received it weeks later than expected. After receiving the ATV the rear wheels are installed backwards (the nice rims are facing inward). My husband is disabled and we still haven’t fixed the ATV. Our grandson won’t be back up here until next summer

I am happy with the product itself. The scooter arrived quickly and It seems to run well thus far. I am unhappy with the fact that it took me 1 month and 10 days to get a Manufacturers Certificate of Origin. The scooter spent 40 days in my driveway waiting to be used as my commuting vehicle. When one did show (2nd sending of one), it didn't have the notary seal that I spent $20 extra for. The DMV went ahead and licensed it without the notary but this is still unsatisfactory.

I was told by another store that all three models of the scooter brand I was interested in buying (TaoTao 150cc) were out of stock nationwide for 10 weeks as the 2019 models were shipped. However, SuperiorPowerSports.com listed all three with "Available Now!" "In Stock" and "Subject to Availability" status, respectively, on their website...and continues to do so. Having noticed that deep in their Terms of Sale website page that you only have one hour to cancel an order you place, if the first company I spoke to happened to be correct about true availability, I did not want to be in a position of waiting for ten weeks with this order, or fighting with them or my credit card company to reverse the transaction. So I tried to call them to confirm the inventory status and place an order. I didn't get through over Labor Day weekend, no particular surprise, but they did call me back at work two days later at a time I couldn't talk. The caller confirmed I could return his call at the Los Angeles number he'd called me from, which I had on Caller ID. This is where things got sketchy. * The number he'd called from, and confirmed, 213-277-4534, is a callback number from a 100%-scammy-sounding "Amazon Type From Home" service. I don't know what the heck is going on here but it doesn't feel good. I eventually got through to someone on their normal tollfree number but she couldn't help and told me the salesperson would call back. I don't think he did, but... * I received an email that they were in fact "out of stock on all 3 of those scooters" with an offer to sell me another brand that they did have in stock. In an incredible stroke of luck, in dejection I clicked one more time on Facebook Marketplace before placing an order for the other brand with the first company that had clearly indicated the inventory situation. A used Vespa had been posted moments before, priced aggressively almost exactly at the price point I'd been at for a new Chinese scooter. Three hours later that Vespa was in my garage and I may never experience the agony and ecstasy of Chinese scooter technology. I would suggest not doing business with this company for three reasons that, while they may or may not be tipping points for everyone, I don't think are particularly subject to debate: * Inventory status misrepresented on the website * One-hour cancellation policy in the Terms of Sale a potential huge sticking point because of the misrepresented inventory status * Very strange situation with callback number involving a sales scam certainly unrelated to power sports 9/20/18 EDIT: their comments below do not address any of the three points above. I voiced, and intended, no objection to their sales response time. I do find it interesting that even when explaining their credibility they do not articulate when they started doing business or where that business is physically located. Please judge for yourself whether you find acceptable their inventory representation practices, Terms of Sale, and the callback number from which I was contacted by their salesperson. I have new respect for the Minnesota company I spoke with first who gave me the story straight the first time.

I loved this company at first and recommended it to my neighbors etc. They bought from them Now : They denied the warranty claim on my engine, the bike is only few months old, i use this bike to make ends meets, i begged them to fix it or just atleast start it, they refuse to do it. With all the proves, Michael told me to tow the bike to their california location to be fixed i paid 200 to tow it there from Hollywood to Chino. And now he is telling me if i dont pick it up by the end of the week they will impound it. I dont have money to tow it back now. And i keep on calling them noone answers. I may just call the cops or a lawyer to see what to do. Crazy If he never told me they gonna fix, i will just try to save money and fix it here in LA, not tow it 40 miles away. I feel like there is no Boss at this company, everyone who works there does what he wants, they need a BOSS

I just turned in my 3 claim to the scooter we just purchased.