Thelma l L.
Two appointments
Two appointments. Stood up on both.
Supercuts is listed under Hair Care & Styling.
Supercuts (supercuts.com) has 585 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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585 approved reviews, newest moderated first
Thelma l L.
Two appointments. Stood up on both.
Shruti
Bad hairdressers. I wanted to have restyling of my hair. She asked me that she need to wash my hair which i agreed to. Then after haircut, she asks if i want her to dry my hair- note this is just a normal drying of hair and not blow dry. She charged additional £2 for dry. I mean who send customers with wet hair after cut. Should you not at least dry their hair?? Totak cost of cut was £28.50. My 6 year old also had haircut and they charged her £20 which is way more than any salons for kids hair cut. Taking advantage of Covid situation. I will never go there.
Jana B.
I absolutely love my hair stylist Brittany Miller at the Washington Township, Ohio Supercuts!! I have been going to her for 2 years and she is amazing! We always have a great conversation too:))
Misty S.
Ruined my hair!!! Have photos- in for a trim out with a “what the heck”!!!!
Maresa Grimes H.
Well, I never should have gone here but let me vent. I was desperate for a cut and color and this location was the only place with an opening on a Friday afternoon. I travel for a living and was not very familiar with the area but it seemed decent. I called to ask the prices and she stated, “I don’t usually give my prices over the phone”. First red flag. Should have just called the owner at that point and let it go - but again... desperate times. So I called allllllll the other salons in the area - including other super cuts and none within a 60 mile radius of my hotel had availability - but every damn one gave me a price quote. I get there and am in the chair and after a few minutes of chat - I say, “What is this gonna cost me ?”. She looks me in the mirror and says, “I dunno. We will have to see.”. Should have gotten up and left - but again - desperate. So I press and say, “didn’t you say color was on sale this month ?”. Her, “yeah”. I said, “well can you ball park it so I don’t die at the cash register ? “. She said, “well, it just depends...”. I should have left. I should have asked what did it depend on ... which ever bill she needed to pay that day or how much she could milk out of me She knew I was desperate. It takes us a few minutes to decide on a color because I really didn’t like the choices. I could tell she was put out and was getting an attitude so I narrowed it to two and told her I would trust her “professional” opinion to make the final choice -based on my natural hair color and skin tone. I said, “Use one of these two - but don’t tell which i you choose , Surprise me”. So she slops the color on and has me sit in the shampoo chair to wait it out. Ya know, the uncomfortable chair that you lean back in to wash your hair and doesn’t support your back when you sit up. All I could think was, “What in the hell? does this chick want me to lay my head in the shampoo bowl for the wait ??”. In the interim, I notice the blonde. What the fudge stripe cookie ?? I am a brunette with red roots. I am a deep ginger. Come from long line of gingers. Not a blonde strand of hair on either side of the family. I text my BFF because I am now concerned. So a guy comes in and she cuts his hair while I an awkwardly sitting in the shampoo chair with a plastic bag in my head. She goes over his head with the clippers. Done in ten mins. She comes to back and starts taking my hair down. Is she kidding ? So she had me down, rinsed, conditioned and almost back to the chair before the timer ever went off. All I could think was whatever the hell kind of poop show thus turns into - it would at least not last. We go to the styling chair and she proceeds to “style” my hair. Then she remembers I want a cut. She does EXACTLY four snips with the sheers and says, “you know what. I ain’t even gonna cut this til after we style it because this is too cute “. so she uses this huge round brush and dries my hair. I have very fine hair and thankfully she used no product so it didn’t even hold til I could get to the car and take a picture - but it was a HUGE bob with like mickey mouse ears on the sides of my head. Not even the top. Whatever. I looked in the mirror and nearly died. At this point, I was just ready to go. She said this color is beautiful. “Don’t you like it. I ain’t even gonna lie. I put some BLONDE in it. I told myself I was gonna fix you “ Well, hell no. I hate the color. But what do I say ? So I smile and nod and am just trying to exit. We go to the cash register and she does some “mental math” and comes up with $89. I nearly pooped in the floor and I guess it was evident when I repeated $89 back to her with my incredulous tone. She THEN says, “ oh but I have taken the discount “. and somehow comes up with $78. I paid it and got the hell out of there. Now, today, I am back home in Memphis. Had to get a box color to fix this pile of poop and waiting on Super Cuts or some similar here to open so I can pay for a second hair cut in 48 hours before I start my new assignment tomorrow. Yep - my fault for not throwing a complete fit and walking out - I accept that part. She asked me to leave a review. Well, here it is. Never patronize anyone that won’t t ell you prices up front. That is COMPLETELY suspect and unprofessional. Never patronize a business where the music is louder than the conversation in the room. Never patronize a business where the person providing service breaks out in song to sing along with obnoxiously loud music mid sentence. It was just a hot damn mess from the minute I walked in but again, I was desperate. She was pleasant. I understand she is trying to make a living as evidenced by having her children there at work with her - been there and had to do that - but I completely got rooked. Saddens me to have to pay double to fix this crap and get a second damn haircut. Never. ever. again would I go to this location nor recommend that you do either.
Tricia P.
Worst haircut ever I went to the supercuts in Auburn NY to get a simple trim now my hair is so short I barely have any hair it's not even an inch long and I can't do anything with it. I won't even go anywhere it looks so awful!
Sequoia M.
F****ing awful I look like Turk from Tarzan now
Matthew B.
Past 2 weeks went to the same Supercuts have been going to for almost 10 years. Second bad haircut and there won't be a third. Stylists are not what they once were, every week there are new ones. Contacted Supercuts corporate and they never responded. My family will be doing business eleswhere.