SupercutsReviews of supercuts.com

I went to the Cape coral fl supercuts on pine island road, the hairstylist Zoe, I showed her a picture of a hair style I would like and she cut my hair perfectly to the style of the picture, awesome hairstylist!!

I went to the Berkshire Commons Supercut on radio road, Naples. Had an appointment. Brought a perfect picture of what I wanted. Michelle did a quick look and proceeded to chop off all my hair totAlly uneven & extremely short & a total mess in the back - my left back side was completely shorter than the right. I told her I wanted the length long in the back but shag layered. My front was totally uneven also. Had a long hair hanging down the right side of my face. I was supposed to take an important picture the next day but obviously couldn’t. Never had a worse haircut in my life. I’ve been getting them for 50 years. Avoid Michelle at all costs. She cost me a real problem because of the picture. It’s been over a month & my hair is still a mess. Other hairdressers there especially Amber are great.

Went into the salon with blonde hair and came out with orange hair. All I needed was to blend my roots better with the rest of my hair, instead my roots where bleached white and my hair went orange. I was told I could not get a toner as they did not do a patch test, but was never asked to go in for a patch test. When I booked my appointment via phone call the woman advised that all I probably needed was a good toner run through my hair.....yet when I arrive they tell me this was not an option. I wrote in a complaint as they overcharged me by £30 and I came out looking awful. They responded that they will refund £30 but only when the salon reopens which we have no idea when that will be! My appointment was at the beginning of December, we are now halfway through February and I still can't get my refund! They then proceeded to tell me that there is nothing they can offer for my dissatisfaction for the outcome of my hair..... They told me a complaint must be made within 14 days of your appointment including photos. No where on their website is this stated, I looked for over an hour. I took pictures of my hair only 5 days after my appointment and included this in my complaint. However, as my complaint was after the 14 days they did not care. I explained to them that my grandfather had just passed away, and dealing with a complaint was not on my priority list. We had to plan a funeral, celebrate Christmas and get through New Year. I'm so sorry if I didn't write my email in time (although how am I meant to know this if you do not tell anyone until after their email)?? My point to them, was regardless of the date of my email, I have time stamped photos of my hair less than a week after my appointment. Again, they did not care. I would avoid this company at all costs, not only do you come out the salon looking worse but they do not care about their customers. AVOID!!!!

The Katy location on Nelson is consistently GREAT! Been going there for 4 years and Maddie and Lea are excellent stylists! Thank you, both!

Jenna did a great job of repairing the awful haircut I got at their competitor. It had grown out terribly and everything was quite messy. She turned it into a perfect cut and did so easily. I'll be back for another haircut with her.

Pinky Whitfield was very nice I got very good hair cut she handle very well follow covy protocol I give five stars review on Google

Bad communication.. called at 1:00 for an appointment the woman told me to come in at 2:00 arrive there a few minutes before 2:00 and the woman told me it would be1/2 hour 45 minute wait why bother calling for an appointment never use them again

I went to the Supercuts on Navarre Avenue in Oregon Ohio to get my haircut Terry she was very professional polite and nice attended to all my needs I would recommend Terry