I give 5 stars to Newton Mcmahon and the team.
Any and I mean any questions or issues were and are taken care of promptly. Mcmahon is on point and patient as I am an old dirt guy an a lil paranoid with hydro.
The best support experience to date.
Good quality materials.
The whole grow strong group are the best.
Luke (ohio)
MG
Mike G.
Great products and great people
Great products and great people. McMahon has gone above and beyond to help me get my grow up and running. A great experience beginning to end!!!!
DT
Douglas T.
Exceptional after sale support
I want to take a moment and offer you some feedback on my experience with SuperCloset. The closet is everything I expected and more. It's well built and functions like a fine tuned machine. In particular, I want to single out McMahon Newton for his integrity and support. His customer service, after the sale, has been exceptional. I have never been more pleased with any purchase and would encourage you to keep him happy and around. His knowledge is only exceeded by his eagerness to be helpful. I love my experience with SuperCloset.
DR
Derek R.
McMahon and Danny are awesome
McMahon and Danny are awesome. Evan though they are slammed, they went out of their way make sure I got my issue resolved. My Man McMahon has been super helpful from day 1! Customer service matches the quality product. Looking forward to working with this team in the future! Grow Strong!!!ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½ππ½πΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈπΊπΈ
JD
Jay D.
Great Products!
The customer service is outstanding, despite the admittedly longer lead times for shipping and the occasional tardy return calls / emails. This is due to understaffing / pandemic issues else 5 stars. However, Once you get McMahon on the phone, he will bend over backwards to provide great customer service!
The products themselves are of the best quality, with great features & designs. Highly recommend!
DB
Daniel B.
So I ordered 4 weeks ago call two daysβ¦
So I ordered 4 weeks ago call two days ago man physically went down where ever to find out how far along my order was said didnβt make the cut this week but leaving first thing next. Awesome customer service.
JW
Jeff W.
The happiest guy in Southern California...that's me!
I am a recently turned 65 year old. Why do I have to bring that up? Simply because for decades I have been passion filled regarding the growing of my own herb medicine. A perfectly built box is only half of the importance. Supercloset also runs a business where customer service is taken every bit as seriously, as the units themselves. This is a true first for me. Do not ask how many growing boxes have landed in our home over the years, and the unsavory folks I've had to deal within the respective companies, should there ever be an issue. For me, Cannabis is 100% about love, but dealing with some companies out there has been a nightmare. No serious business should be run that way. Supercloset is at the very top of the heap in quality, AND their business ethic. And on top of all of that, keep in mind that I ordered in some of the worst times ever, namely the pandemic. Besides that, a lot of devastation with California fires also going on not far from the company. Supercloset was forthright letting me know that delivery times had to be extended, but at the end of the day, not for all that much time. My personal love is indoors in soil, and that is what is now the heartbeat of our home. This box is the first unit in our home that I know will stand the test of time. At the end of the day, this made my purchase the most economical. I ordered the Nova, which is very large. It can accommodate many plants, but I am the odd duck. Presently 2 plants in their respective 7 gallon cloth pots are having the time of their lives....and so am I :) I would also like to take a moment that I've saved for last....McMahon has taken incredibly personal and sincere care about any question I've ever thought of. A big shout out to another brilliant mind who is on their team, Perrin. O.K. perhaps too many words above, but I am just so grateful to have crossed Supercloset's doorway.
ME
Mark E.
Emjay
I ordered the 5x5 and it came with everything that was represented. It took longer than usual maybe because of the pandemic. Anyway I'm 100% satisfied with everything that you provided for me to start my garden. Keep up the loyalty to your customers