kate O.
Incredible customer service - call Noah!
Great product. Noah provided incredible customer service when I called to troubleshoot. Highly recommend.

With our cutting-edge infrared technology, we illuminate the path to a brighter, healthier life. Sunlighten® Saunas stands as the premier destination for personalized infrared light therapy and sauna lifestyle solutions. Since 1999, we've dedicated ourselves to pioneering wellness solutions that empower individuals to enhance their quality of life. With our patented SoloCarbon® technology, we deliver the best quality of infrared energy to rejuvenate the body—proven to be up to 99% effective. Fueled by our passion for making a positive impact, we continuously innovate to advance well-being.Our commitment extends beyond product excellence to building a global community of businesses, consumers, and trusted experts. Together, we support one another on our journey to create a healthier, happier world. As industry leaders, we prioritize safety and efficacy. That's why our saunas are designed and manufactured by Sunlighten, using quality materials to ensure a safe and non-toxic experience. Moreover, our saunas stand out as the only ones on the market equipped with all three infrared wavelengths—providing comprehensive therapeutic benefits.Experience the transformative power of Sunlighten and join us in embracing a lifestyle of wellness and vitality. Together, we're not just changing lives—we're helping you feel better, do you can do more, and live fully.
Sunlighten, Inc. (sunlighten.com) has 3,948 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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3,948 approved reviews, newest moderated first
kate O.
Great product. Noah provided incredible customer service when I called to troubleshoot. Highly recommend.
Vanessa
Sunlighten has awesome customer service! Our sauna was having difficulty heating up. Stone helped us trouble shoot by phone and email. He was polite, courteous, detailed in his descriptions, knowledgeable and very patient. He resolved our issue by ordering a new heat panel. We received the heat panel in a week and replaced it ourselves. We are happy to be using our sauna again. We highly recommend Sunlighten!
Taryn L.
I wish there were more stars! Our experience was stellar! Damien and the Sunlighten crew answered questions and were there to guide us, not push a sale. Our needs and goals were first and it was an honor to give them our business. Do yourself a favor and CALL them if you’re considering a sauna! Highly recommend!!!
Preston
Lindsey Hayes in technical support diagnosed my problem and told me how to correct it in a very short time. The problem was the power switch was set on 115 instead 230.
Mary T.
Beware!! I purchased a signature II sauna just over 3 years ago. I explained to the company that it would be an outdoor sauna and asked if it would be o.k. to store outdoors. They assured me that if I purchased a cover it would stay in good shape. Two months ago, I had to throw the sauna away due to the sauna being filled with mold! I tried reaching out to the company but the customer care Manager would not return my phone calls. This is a Horrible company, Don't waste your money! M.T.
Response from Sunlighten, Inc.Dec 11, 2020
Hi Mary. We're so sorry to hear about this. Our team will be in contact with you to help find a resolution for this issue. Thank you.
Ilan
Omar R. was fantastic, professional and knew how to work with me to the purchase of my Sauna. Me being in the same branch of business have to say that I hope the experience I had with him is the same that my clients to have with me.
Lisa
I recently set up my solo sauna and the led remote wasn’t working. Called customer care and Noah walked me through a very simple fix. He knew exactly what the issue was and helped me correct it in under a minute. Outstanding Noah!
Jason B.
I have enjoyed my Sunlighten Sauna since the date we purchased it. We wanted for a long time and this Sauna has not disappointed. The customer service over the phone has been great and would recommend this product to everyone, if you are looking for an in-home Sauna. Stone has been wonderful to work with and helped place an order while we were on the phone.