Sunlighten, Inc.Reviews of sunlighten.com

Allie went above and beyond in taking care of us in such a congenial manner. She not only provided thorough answers to our questions, but prompt service as well! Thanks, Allie!

I ordered two saunas for Christmas on Black Friday, the sales person Nick, who was high pressure tactics, said if I didn’t order right away I wouldn’t save on free shipping and my Mom, who has Multiple Schlerosis would not get it in time for Christmas. Of course I wanted her to have it, she is in poor shape and can’t even talk and I so badly wanted to cheer her up. I told him please ship hers right away for the Signature I and I also bought a Signature III for myself and partner to use. I bought a new house and specifically said to ship after Mar 1st. I was told it would be half now payment and when it was shipped and delivered, the other half charged. Well, my Mom just got her sauna END of FEBRUARY!!! after calls and calls and emails and emails. Nick still hasn’t emailed to say sorry. I had to call 4x and left so many emails asking what is going on? My mom hasn’t left the house since Mar 2020 due to Covid and was looking forward to getting her CHRISTMAS gift. I wanted to return this so badly but when you wait so long for something and your mom is sick, we kept it. For mine, they messed up so badly the truck showed up in Feb in the alley of a house I don’t own yet. They charged me in full. I told them I want a refund and to this day I haven’t seen it yet. What a crazy crazy experience. Their explanation- we can’t call numbers with a 1 in front, our system doesn’t work. Then why are you allowed to ship to Canada ? Bad excuse. And, Sorry we swapped the POs and yours came first before your Moms so she never would have got it for Christmas. And we can offer you 10% off and refund your sunlighten 3, then where is my refund ? To say this was emotionally draining and I’m still dealing with it as one of the top real estate agents across North America, it’s horrible customer service. I pray I get my refund I’ve been asking about, onto my third email. Wish me luck

Once again, a great experience with the Tech department at Sunlighten. Noah Bolestra really nailed the solution to our problem. The sauna has never worked better. He was patient, efficient and extremely kind. Honestly, it sounds like we have had a lot of problems with the sauna, that just isn't true. But this latest one was tricky and Noah fixed it right away.

Sunlighten I originally purchased an mPulse Conquer Sauna in the fall. I was having issues with the sauna because I was not really sweating in it. Noah did a fantastic job of helping me resolve the issue by exchanging to the Amplify III. I love this sauna, and highly recommend it for those whose primary goal is to sweat and detox, as well as individuals with extensive experience with saunas (used to sweating, have heat tolerance, etc.). I am impressed with the Amplify - I have been able to get it up to 165 degrees, which is very high compared to other infrared saunas. The quality and design is superb. I am very fortunate to have connected with Noah or I may never have found the perfect sauna.

I am writing this to assure those looking for a new sauna they will be pleased with Sunlighten Saunas. With my gym shutdown by the pandemic I was looking for a Sauna for my home. I looked on the internet at a lot of the brands that would pop up in the search and when I searched Top Infrared Saunas Sunlighten came up. I looked at and contacted a few brands for information and specs. This is when I talked with George Robertson from Sunlighten. By far he was more knowledgeable on the infrared technology and interested in helping me find what I was looking for. He showed me why Sunlighten is better by taking me to their sites and comparing the specs. He also spent the time educating me on infrared technology, as well as looked at the reasons I wanted a sauna and recommended the right sauna for me. I ended up with the Amplify III and totally love it. Just as George said the quality is outstanding, to me it is like a fine piece of furniture. I opened all the boxes and had the panels ready just like in the video. Without exaggeration my wife and I had the sauna up, minus the 2 full spectrum heaters, in 20 minutes. We put the heaters and bench in and we were D.U.N. done. Total time less than 1 hour and we are in our 60's. I love this sauna and feel like I found my fountain of youth. After using for 1 month I am writing this review. The novelty has not worn off nor will it because all my aches and pains are gone. I highly recommend this sauna and thanks again George!

I purchases an Mpulse Discover and a 4 person sauna cushion and I want to thank Stone for his outstanding customer service and expertice in helping me. Stone also understands the value of loyal customers and was able to provide me with a discount on my purchase. Thank you Stone!!

I recently purchased a sauna from Sunlighten. As a physician, I do a lot of research and ask a lot of questions. I could not have been more pleased with the extraordinary resources and information Sunlighten provided. Most of the credit goes to Micah who was more than patient in helping me with all my requests. Micah is fantastic, so in addition to the fact that Sunlighten is the premier sauna on the market today, having an energetic, knowledgeable, fun person to guide me was reassuring in my purchase. What is also so wonderful is even after my purchase, Micah has been most helpful and genuinely cares about my experience with the sauna to ensure the best possible results. Also, the entire customer support team is available to answer any questions. I feel like I have the best sauna available and the best team behind it. Thank you Micah and Sunlighten!

OMG DAN IS THE MAN .. CAN'S SAY ENOUGH GOOD THINGS ABOUT CUSTOMER SERVICE !!!!!!!!!!!!!!!!!!!